TAILIEUCHUNG - Lecture Performance management: Session 32 - Osman Bin Saif

In this chapter, the following content will be discussed: Discuss the role of planning in the business use of information technology, using the scenario approach and planning for competitive advantage as examples; discuss the role of planning and business models in the development of business/IT strategies, architectures, and applications; identify several change management solutions for end user resistance to the implementation of new IT-based business strategies and applications. | HRM-755 PERFORMANCE MANAGEMENT OSMAN BIN SAIF LECTURE: THIRTY TWO 1 Agenda for Today’s Lecture REVISION ---- LECTURE 21 TO LECTURE 31 (COURSE FOR FINAL EXAMINATION) 2 Rater error training Many performance management system are plagued with rater errors. The goal of rater error training is to make raters aware of what rating errors they are likely to make and help them develop strategies to minimize those errors. 3 Possible Errors in Ratings 4 Frame of Reference Training Frame of reference training helps improve rater accuracy by thoroughly familiarizing raters with the various performance dimensions to be assessed. 5 Frame of Reference Training (Contd.) The overall goal is to give raters skill so that they can provide accurate ratings of each employee on each dimensions by a developing a common frame of reference. 6 Frame of Reference Training (Contd.) A typical FOR training program includes a discussion of the job description for the individuals being rated and the duties involved.

• Quản trị kinh doanh
• Performance management
• Lecture Performance management
• Comparative Systems
• Performance management system
• Individual performance
• Organizational performance