TAILIEUCHUNG - Lecture Operations now: Supply chain profitability and performance (3/e): Chapter 2 - Byron J. Finch

Chapter 2 - Profitability: Business success from operations success. The main goals of this chapter are to: Understand and describe the concepts of value and profitability, understand and describe the effects operations management has on profitability measures, describe Economic Value Added (EVA), calculate the average level of inventory from a delivery pattern,. | Chapter 2 Profitability: Business Success from Operations Success Understand and describe the concepts of value and profitability. Understand and describe the effects operations management has on profitability measures. Describe Economic Value Added (EVA). Calculate the average level of inventory from a delivery pattern. Understand productivity measures for resources. Calculate utilization and efficiency. Explain the importance of customer relationships. Distinguish between local and global productivity measures. Identify conflicts between productivity measures. Describe how to improve productivity measures. Set up and complete a decision tree analysis. Describe the balanced scorecard approach. Learning Objectives 2- Operations provides the means to accomplish financial goals. Financial return must be good enough, given other alternatives. Uncertainty comes from not knowing, in advance, how customers will value outputs (NPV). The Link Between Value and Investment Results 2- .

• Quản trị kinh doanh
• Operations now
• Operations management
• Supply chain
• Supply chain management
• Evaluating profitability
• Economic Value Added
• Assigning operations costs
• Product cost
• Service quality
• Quality management
• Quality tools
• Process performance
• Process perfection
• Project management
• Customer value
• Supply chain management decisions
• Supply chain performance
• Demand forecasting
• Resource planning
• Independent demand inventories
• Finished product inventories
• Positioning goods
• Logistics network configuration
• Matching productive resources
• Market demand
• Constraint management
• Simplifying complex systems
• Making location
• Layout decisions
• Optimizing human capital
• Employee contributions
• Supply chain profitability
• Business environment
• Profit model
• Consumer customers
• Value transfer model
• Process decisions
• Process choice
• Business to business