TAILIEUCHUNG - Lecture Concepts in Enterprise Resource Planning (2nd Edition) - Chapter 6: Human Resources Processes with ERP

Learning objectives of this chapter include: Explain why the Human Resources function is critical to the success of a company, describe the key processes managed by a Human Resources Department, describe how an integrated information system can support effective Human Resources Processes. | Concepts in Enterprise Resource Planning 2nd Edition Chapter 6 Human Resources Processes with ERP Chapter Objectives Explain why the Human Resources function is critical to the success of a company Describe the key processes managed by a Human Resources Department Describe how an integrated information system can support effective Human Resources Processes Introduction A company’s employees are its most important resources The Human Resources Department is responsible for: Attracting Hiring Rewarding Terminating employees The importance of HR processes to all functional areas has led to the use of the term Human Capital Management (HCM) to describe them HR Department Responsibilities Attracting, selecting, and hiring new employees using information from resumes, references, and the interview process Communicating information regarding new positions and hires throughout the organization and beyond Ensuring that employees have the proper education, training and certification to successfully complete their duties Handling issues related to employee conduct Making sure employees understand the responsibilities of their jobs HR Department Responsibilities Using an effective process to review employee performance and determine salary increases and bonuses Managing the salary and benefits provided to each employee and confirming that the proper benefits are disbursed to new and current employees Communicating changes in salaries, benefits, or policies to employees Supporting management plans for changes in the organization (expansion, retirements and so on) so that competent employees are available to support business processes Problems with Fitter Snacker’s HR Processes Paper job vacancy form allows for inconsistent job details and descriptions: Qualifications incomplete Requires skills not spelled Paper form can be lost, delaying hiring process Functional department left shorthanded Good candidates lost due to drawn-out hiring process Keeping track of .

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