TAILIEUCHUNG - Báo cáo khoa học: "NATURAL LANGUAGE INTERACTION WITH MACHINES"

For example, textual messages might be both easier to enter by keyboard and Co read on a CRT screen than speaking to a recording machine and listening Co a recorded message. However, social chatting might be best over the telephone. However, arranging a dace with a stranger might be less revealing if done in the textual mode. Considerable opportunities exist for basic research to explore the suitability of these alternate modes for different c o ~ n i c a c i o n s applications. | NATURAL LANGUAGE INTERACTION WITH MACHINES A PASSING FAD OR THE WAY OF THE FUTURE A. Michael Noll American Telephone and Telegraph Company Basking Ridge New Jersey 07920 People communicate primarily by two modes acoustic the spoken word and visual the written word. It is therefore natural that people would expect their communications with machines to likewise use these two modes. To a considerable extent speech is probably the most natural of the natural-language modes. Hence a fascination exists with machines that respond Co spoken commands with synthetic speech responses to create a natural-language interactive discourse. However although vast amounts of research and development effort have been expended in the search for systems that understand human speech and respond with synthetic speech the goal of the perfect system remains a elusive as ever. Systems for producing natural-sounding speech for large vocabularies with unrestricted grammatical structures and for recognizing spoken speech for large vocabularies with unlimited grammatical structures and any dumber of talkers are still beyond Che state of linguistics and computer science and technology. Given the problems in the speech domain it is not surprising that most interactions between people and machines are In the visual mode frequently using alphanumeric keyboards as input and textual display as output. Such visual terminals are already in fairly widespread use in industry and are used for a variety of applications including computer programming text editing and data-base access. The telephone allows speech telecommunications over distance between people. Future visual terminals for the home and businesses will allow textual telecommunications between people. These visual terminals could also be used to telecommunicate with machines in a way that is presently difficult using the telephone and speech. Viewdata or videotex systems are promised soon for the home and will allow data-base access and .

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