TAILIEUCHUNG - 100 way sto motivate others phần 7

nó là như thế nào cho bạn có? Trả lời: Đó là khá khó khăn. Tôi không cảm thấy thoải mái. Layered Câu hỏi: Tại sao bạn nghĩ rằng nó bị ảnh hưởng theo cách đó? Trả lời: quản lý của tôi là một người quản lý vi mô. Layered Câu hỏi: | But because Lau had to struggle so hard just to stay in the majors just to keep his job he learned hitting inside out. He became extremely conscious of how it was done. Therefore he was great at teaching it. So when you figure something out anything that your people are not doing up to the level that you d like them to be doing show them what to do. Take the bat in your own hands and show them how to hit. Christina wanted our opinion of a problem she was having with her team. My people aren t great with customers Christina said. I believe they leaVe a lot of business on the table. Tell us how you d like your people to be different. Well here s what I think said Christina. I bet if my people talked to customers a little differently asked them more questions got more interested in their lives that they d find out a few other areas in which they could help them out. They d find out areas where we might have a product or a service that would help the customer. Instead my people just sell people things they re just order-takers and our sales aren t as high as they could be if they took a greater interest in the customer. What have you done about that First I sent that opinion around in an e-mail and that didn t go over very well said Christina. page_145 Page 146 Of course it wouldn t. Right she said. Then I called some of them and said I want you to get your people to do more of this Did that go well No. What else did you do I called HR said Christina. I told HR we really needed training in this. Relationships. The upsell. How did the training go Still waiting said Christina. I m still waiting for an answer to my request for it. Christina do this yourself A true leader a really powerful leader who s consciously motivating others to great performance will show them how to do it. A true leader will figure out what it is that she wants her people to do and then will go in and demonstrate it. We sat in later as Christina talked to her team. Here let me work with you today .

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