TAILIEUCHUNG - "WHAT COUNTS" FACTORS

Following are the Key factors contributing to these outcomes. The extent to which each factor influences outcomes depends on the person's job responsibilities. Use of these Factors, therefore, should be tailored to the specific responsibilities of the individual. | PGV Product Supply Title PERFORMANCE EVALUATION CRITERIA Purpose To provide criteria for employee performance evaluation Document No. Process Owner Rewards Recognition System Owner Prepared by Rewards Recognition System Owner Copy No. Process Customer All employees Concurred by HRIT Issue Date 20 12 1997 Next Review 20 1 1998 Issue No. 1 Approved by Plant Systems Owner WHAT COUNTS FACTORS FACTORS OF EFFECTIVE PERFORMANCE The primary outcome expected from everyone has two key components. BUILDS THE BUSINESS Consistently delivers high-quality results both short-and long-term. BUILDS ORGANIZATION CAPACITY - Develops own capabilities. - Supports the development and full utili8zation of others capabilities and the recruiting training and retention efforts of the organization. - Improves business processes - how the organization accomplishes its objectives. Following are the Key factors contributing to these outcomes. The extent to which each factor influences outcomes depends on the person s job responsibilities. Use of these Factors therefore should be tailored to the specific responsibilities of the individual. PRIORITY-SETTING - Thinks in terms of creating quality and value for consumers. - Defines who his her customers are seeks to understand their needs sets priorities with those in mind. - Recognizes the most important issues makes effective plans gets resources in place to achieve key objectives. - Works with the end result in mind despite obstacles. THINKING PROBLEM - SOLVING - Sorts through complex data gathers other relevant viewpoints identifies important issues thinks through alternatives. - Integrates intuition and data from a variety of sources makes well-reasoned conclusions and develops a solid plan of action. - Learn from successes and mistakes to solve problems better. - Recognizes developing problems and handles them well INITIATIVE AND FOLLOW-THROUGH - Gets going on important priorities overcomes obstacles and takes appropriate risks

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