TAILIEUCHUNG - Báo cáo khoa học: "THE PROCESS OF COMMUNICATION IN FACE TO FACE VS. COMPUTERIZED CONFERENCES; A CONTROL EXPERIMENT USING BALES INTERACTION PROCESS ANALYSIS"

A computerized conference (CC) is a form of co~znunication in which participants type into and read frc~ a computer terminal. The participants may be on line at the same time--termed a "synchrononous" conference, or may interact anynchronous~. The conversation is stored and mediated by the computer. How does this form of communication change the process and outcome of group discussions, as compared to the "normal" face to face (FtF) medium of group discussion, where participants communicate by talking, listening and observing non-verbal behavior, and where there is no lag between the sending and receipt of communication signals? . | THE PROCESS OF COMMUNICATION IN FACE TO FACE vs. CONFERENCES A CONTROLLED EXPERIMENT USING BALES INTERACTION PROCESS ANAIXSIS Starr Roxanne Hlltz Kenneth Johnson and. Ann Marie Rabke Upsala College INTRODUCTION A computerized conference cc is a form of cammunlea-tion in which participants type into and. read from a computer terminal. The participants may be on line at the same time termed a synchrononous conference or may interact asynchronously. The conversation is stored and mediated by the computer. How does this form of communication change the process and outcome of group discussions as compared to the normal face to face Ftp medium of group discussion where participants communicate by talking listening and observing non-verbal behavior and where there is no lag between the sending and receipt of communication signals This paper briefly summarizes the results of a controlled laboratory experiment designed to quantify the manner in which conversation and group decision mnki ng varies between FtF and cc. Those who wish more detail are referred to the literature review which served as the basis for the design of the experiment Hiltz 19Ĩ5 and to the full technical report on the results Hiltz Johnson Aronovitch and Turoff 1980 . This paper is excerpted from a longer paper on the analysis of communications process in the two media and their correlates Hlltz Johnson and Rabke 1980 . OVERVIEW OF THE EXPERIMENT The chief independent variable of interest is the impact of computerized conferencing as a communications mode upon the process and outcome of group decision mnking as compared to face to face discussions. Two different types of tasks were chosen and group size was set at five persons. The subjects were Upsala College undergraduate graduate and continuing education students The communications process or profile was quantified using Bales Interaction Process Analysis see Bales 1950 . In computerized conferencing each participant is physically alone

• Báo cáo khoa học
• THE PROCESS OF COMMUNICATION IN FACE TO FACE
• COMPUTERIZED CONFERENCES; A CONTROL EXPERIMENT
• BALES INTERACTION PROCESS ANALYSIS
• scientific reports
• model language
• process natural language
• Team communication process
• Quantity the issues
• Project delays and suboptimal performance
• Oil and Gas
• Face to Face
• Dialog Control
• Natural Language System
• Dialog Control in a Natural Language System
• Expanding the Horizons
• Natural Language Interfaces
• Phil Hayes
• PROSPECTS OR PRACTICAL
• NATURAL LANGUAGE SYSTEMS
• Workshops
• NATURAL LANGUAGE
• INTERACTION WITH MACHINES
• Long Papers
• COMPUTER INTEBFACE DESIGN MURRAY TUROFF DEPARTMENT OF COMPUTER
• IiVFORMATION SCIENCE IIEW JERSEY INSTITUTE OF TECHNOLOGY
• EVALUATION OF NATURAL LANGUAGE
• INTERFACES TO DATABASE SYSTEMS
• A PANEL DISCUSSION
• database query system
• J
• Norwood Crout
• INTERFACES TO DATA BASE SYSTEMS
• Bozena Henisz
• INTERPRETING NATURAL LANGUAGE
• DATABASE UPDATES
• S
• Jermld Kaplan Jim David
• TRANSPORTABLE NATURAL LANGUAGE
• INTERFACES TO DATABASES
• Gary G
• Hendrlx and William H
• Lewis
• DATABASES THEORETICAL
• TECHNICAL ISSUES
• TRANSPORTABLE NATURAL LANGUAGE INTERFACES
• PROBLEMS AND TECHNIQUES
• Barbara J
• Grosz
• THEORETICAL TECHNICAL ISSUES
• NATURAL LANGUAGE ACCESS TO DATABASES
• R
• Petrick
• Domain Independent
• Database Access Systems
• ISSUES IN NATURAL LANGUAGE
• ACCESS TO DATABASES
• A LOGIC PROGRAMMING PERSPECTIVE
• Sharon C
• Salveter David Maier
• PLANNING NATURAL LANGUAGE
• EXPRESSIONS REFERRING
• Douglas E
• Appelt
• THE TEXT SYSTEM
• NATURAL LANGUAGE GENERATION
• Kathleen R
• M
• MENTING A DATABASE
• KNOWLEDGE REPRESENTATION
• THE KEY TO THE SELECTION PROBLEM
• E
• Jeffrey Conklin David D
• McDonald
• A KNOWLEDGE ENGINEERING
• NATURAL LANGUAGE UNDERSTANDING
• Stuart C
• Shapiro
• NATURAL LANGUAGE TEXTS
• NECESSARILY GRAMMATICAL
• EVEN COMPLETE
• UNGRAMHATICALITY
• EXTRA GRAMMATICALITY
• NATURAL LANGUAGE UNDERSTANDING SYSTEMS
• Taxonomy
• Descriptions
• Individuals in Natural
• Language Understanding
• The Use of Ooject Special Knowledge
• Natural Language Processing
• Mark H
• Bursteln