TAILIEUCHUNG - Lecture Organizational behavior: Improving performance and commitment in the workplace (4/e): Chapter 5 – Colquitt, LePine, Wesson

After reading this chapter, you should be able to answer the following questions: What is stress, and how is it different than stressors and strains? What are the four main types of stressors? How do individuals cope with stress? How does the Type A Behavior Pattern influence the stress process? How does stress affect job performance and organizational commitment? What steps can organizations take to manage employee stress? | Stress Chapter 5 Stress Definition A psychological response to demands where there is something at stake and where coping with the demands taxes or exceeds a person’s capacity or resources Do you want a stress-free job? Stress Which jobs are more and less stressful, in general? Transactional Theory of Stress Work Stressors Challenge stressors Time pressure Work complexity Work responsibility Work Stressors Hindrance stressors Role conflict Role ambiguity Role overload Daily hassles Family Stressors Challenge stressors Family time demands Personal development Positive life events Family Stressors Hindrance stressors Work-family conflict Financial uncertainty Negative life events Life Events Coping with Stressors Accounting for Individuals People differ in their ability to cope with stressors, as a function of: Social support Instrumental support Emotional support Type A Behavior Pattern Consequences of Stress How Important is Stress? How Important is Stress? Application Stress .

• Quản trị kinh doanh
• Organizational behavior
• Individual mechanisms
• Individual characteristics
• Group mechanisms
• Organizational mechanisms
• Transactional theory of stress
• Lecture Organizational behavior
• Organizational behavior theory
• Organizational culture
• Organizational structure
• Leading organizational change
• The unfreezing stage
• Individual behavior
• Organizational context
• Organizational design
• Management in organizations
• Leadership in organizations
• Internal locus
• Outcomes of stress
• Script schemas
• Person schemas
• Job satisfaction
• Emotional intelligence
• Motivation theories
• Needs theory
• Individual motivation
• Performance management cycle
• Formal teams
• Informal groups
• Team performance
• The team building process
• Decision making
• Moral dilemma
• Conflict in organizations
• Negotiation in organizations