TAILIEUCHUNG - MANAGING PROJECTS IN HUMAN RESOURCES, TRAINING AND DEVELOPMENT PHẦN 2

Không có trách nhiệm về mất mát hoặc hư hại xảy đến bất kỳ người diễn xuất, hoặc không hành động, như là kết quả của vật liệu trong ấn phẩm này có thể được chấp nhận bởi các biên tập viên, nhà xuất bản hoặc bất kỳ của các tác giả. | 14 Managing projects in human resources PEOPLE IN PROJECTS Although this model of three dimensions helps us to keep an overview of projects another crucial dimension to keep in mind is the involvement of people in projects. People are central to every aspect of a project. People commission and sponsor projects agree to provide resources support or challenge projects and contribute their energy and intelligence to carry out projects. People take roles in delivering projects as leaders managers and team members and others influence projects as sponsors stakeholders mentors coaches and expert advisors. With so many people involved projects are strongly influenced by how these people feel and talk about the project and how people behave in relation to the project. Example A project sensitive to people A consultancy service was commissioned by a large organization to provide a development programme for senior managers. Many staff thought that participation would influence promotion decisions so the project was very sensitive in terms of how people would be selected to be participants in the programme. Other roles also needed to be considered including who would present elements of the programme and who would support participants as line managers or mentors. As the ultimate purpose of the project was to improve the organization s products and services some involvement from customers was important. There was also interest from the press and from several professional bodies and trade unions. In this project the extensive range of interests was managed by designing each aspect of the project with involvement of people with particular interests and concerns. A competence framework for senior managers aspiring to directorships was developed through consultation with all the organization s directors. Senior managers and professionals were also interviewed to develop a competence framework that would enable development of middle level staff into more senior positions. .

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