TAILIEUCHUNG - Relationship between job satisfaction and organizational citizenship behavior: the mediating role of affective and normative commitment

The purpose of the study is to investigate the role of affective and normative commitment in the relationship between job satisfaction (JS) and organizational citizenship behavior (OCB). This descriptive study has been undertaken on a sample of 165 faculty members working in private universities around Chandigarh. | Relationship between job satisfaction and organizational citizenship behavior the mediating role of affective and normative commitment International Journal of Management IJM ISSN 0976 6502 Print ISSN 0976 - 6510 Online INTERNATIONAL JOURNAL OF MANAGEMENT IJM Volume 5 Issue 7 July 2014 pp. 81-86 IAEME ISSN 0976-6502 Print ISSN 0976-6510 Online IJM Volume 5 Issue 7 July 2014 pp. 81-86 IAEME http IAEME Journal Impact Factor 2014 Calculated by GISI RELATIONSHIP BETWEEN JOB SATISFACTION AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR THE MEDIATING ROLE OF AFFECTIVE AND NORMATIVE COMMITMENT Surjit Kaur1 Manpreet Kaur2 Dr. Aneet3 Dr. . Midha4 1 2 Research Scholar Punjab Technical University Kapurthala India 3 Professor HR amp Dean Academics GJIMT Mohali 4 Director- Principal Rayat Bahra Institute of Management Mohali ABSTRACT The purpose of the study is to investigate the role of affective and normative commitment in the relationship between job satisfaction JS and organizational citizenship behavior OCB . This descriptive study has been undertaken on a sample of 165 faculty members working in private universities around Chandigarh. The study found that affective commitment partially mediates the relationship between JS and OCB and normative commitment fully mediates the relationship between JS and OCB. This study will help educational institutions to understand the importance of satisfied and committed faculty in order to ensure citizenship behavior. Keywords Affective Commitment Job Satisfaction Mediator Analysis Normative Commitment Organizational Citizenship Behavior. 1. INTRODUCTION According to Resource Based View RBV concept organizational capital human capital and physical capital work as pillar for the organization 1 . Among these human capital can give the competitive edge to the organizations due to its matchlessness 1 . The behavior of employees in the organization is a major determinant of the success and growth of

• Xã hội học
• Organizational citizenship behavior
• JS and OCB
• Resource Based View
• Courtesy identifies proactive gestures
• Predictor of OCB
• Commitment mediate the impact of organizational culture
• Interpersonal communication on organizational citizenship behavior
• Structural Equation Modeling
• Vitality of work involvement in mediation
• The effect of organizational justice on organizational citizenship behavior
• The biMBA AIUEO unit
• OCB unit head biMBAAIUEO
• Relationship of organizational justice
• Relationship of Procedural justice
• National Company NAFTAL Bechar Algeria
• Interactive organizational Citizenship Behavior
• Servant leadership and its impact on organizational citizenship behavior
• The mediating role of job satisfaction
• The Jordanian Islamic Banks
• Random sample technique
• L eadership and organizational structure
• Effect of job satisfaction
• Y generation Thais
• Multiple regression analysis
• Perceived justice
• Emotional intelligence
• Organizational commitment
• Reliability of standardized questionnaire
• Organizational Citizenship Behaviour
• Non – teaching staff
• Organizational citizenship behaviour scale
• Father of OCB
• Marketing in the Connected Age
• Brand citizenship behavior
• Internal branding
• Exploratory factor analysis (EFA)
• Organizational Citizenship Behavior (OCB)
• Social sciences
• The big five personality traits
• Ubon Ratchathani Rajabhat University
• Big five personality traits
• National economic system
• Fragile economic systems
• Input output processes
• Nigerian national economic system
• Work satisfaction mediate the relationship
• Spiritual leadership and employee performance
• Bank BRI Shariah Malang
• Work satisfaction to mediate
• The antecedence of lecturer’s OCB
• Evidence from Indonesia
• The lecturer’s organizational citizenship behavior
• Supporting descriptive statistics
• Spreading questionnaires and analyzing
• Social exchange theory
• Hotel employees
• Co worker support
• Organizational learning culture
• Scale development and validation
• Non academic staff
• The Vietnamese context
• One vice rector
• Two HR managers
• Attention of managers and scholars
• Three elements of employee's performance
• Antecedents of OCB
• Knowledge Sharing Behavior
• Servant leadership and organizational justice
• Legitimacy of OCB
• KKR Emotion Propelled OCB Model
• Emotional Quotient and Social Exchange
• Multi stage random sampling technique
• Personality Assessment
• Research Agenda
• Organization Fit
• Citizenship Behavior
• Organizational Culture
• Human resource management in public universities of Vietnam
• Human resource management
• HRM matching model
• Support public universities