TAILIEUCHUNG - On the importance of agile communication skills in BPM education: Design principles for international seminars

Business Process Management (BPM) has evolved as an integrated management discipline that aims to enable organizations to continuously innovate and improve their operations. BPM experts are exposed to communication processes involving people from various backgrounds (., various business areas, fields of expertise, and cultures). Research in applied linguistics has shown that it is difficult to plan for constellations of such communication processes; thus, agile communication skills are vital for successful business communication. Teaching programs for BPM, however, do not account for these skills. Rather, they mainly address methods for the analysis, implementation, and management of business processes. As a result, graduates—though they may be technically and methodologically apt—face unexpected challenges due to communication deficiencies in BPM projects. BPM research has shown that deficiencies in communication are in fact among the most frequent reasons for project failure. In this paper, we present a course setting to teach agile communication skills in BPM education. The approach is informed by literature on BPM education as well as theories from virtual collaboration education. We have evaluated it in an international virtual seminar involving seven European universities. | On the importance of agile communication skills in BPM education: Design principles for international seminars

• Giáo dục học
• Business process management
• Business process management education
• Agile communication skills
• Virtual collaboration
• International collaboration
• Intercultural communication
• Higher education
• Ebook Business process management
• Process choreographies
• Properties of business processes
• Business process management architectures
• Business process management methodology
• Business process modelling
• Enterprise systems architectures
• Business process modelling foundation
• Process orchestrations
• Evolution of enterprise systems architectures
• Teaching and disseminating knowledge
• Teaching in business process management
• Knowledge dissemination
• Disseminating knowledge in BPM
• Introduction to business
• Business systems
• Environment of business
• Business enterprise
• Business essentials
• Management process
• Ebook Certificate in business management
• Certificate in business management
• Business communications
• Process of communication
• Principles of effective communication
• Written communication
• Business process learning
• Action learning
• Process knowledge
• Design science
• Evidence based interactive management
• Management of change
• Organizational learning
• Subject oriented business process modelling
• secret management
• business organization
• management experience
• business management
• system administration
• economics
• art business
• art sales
• PR tips
• internet business
• Lecture SME Management
• Bài giảng Quản lý doanh nghiệp vừa và nhỏ
• SME Management
• The start up process of a small business
• New venture opportunities
• Innovative process
• International business
• Globalization business
• Exploring management
• Lecture Exploring management
• Strategic management
• Small business management
• Small business
• Financial planning
• Communication process
• Employee performance
• Case based reasoning
• Technique for knowledge management
• Business process redesign
• Best practices
• Knowledge management
• Lecture Management Information Systems
• Bài giảng Hệ thống thông tin quản lý
• Building Information System
• Digital firm era
• Business process design
• BPM capabilities
• Reflective learning journals
• Content analysis
• Reflective journals
• Learning business
• Process management concepts
• Process improvement
• Quality management
• Retail industry
• Quản lý chất lượng
• Total quality
• Quality improvement processes
• Business process improvements
• Business intelligence
• Information systems
• Management information systems
• Social computing