TAILIEUCHUNG - Lecture Organizational behavior: Key concepts, skills & best practices (5/e): Chapter 9 - Angelo Kinicki, Mel Fugate

Chapter 9 - Effective groups and teams. After reading the material in this chapter, you should be able to: Describe the five stages of Tuckman’s theory of group development; contrast roles and norms, and specify four reasons norms are enforced in organizations; describe four attributes of a team player; explain three ways to build trust and three ways to repair trust;. | Effective Groups and Teams Chapter Nine After reading the material in this chapter, you should be able to: Describe the five stages of Tuckman’s theory of group development. Contrast roles and norms, and specify four reasons norms are enforced in organizations. Describe four attributes of a team player Explain three ways to build trust and three ways to repair trust. Describe self-managed teams and virtual teams. Describe groupthink, and identify at least four of its symptoms. Fundamentals of Group Behavior Group two or more freely interacting people who share collective norms and goals and have a common identity Formal Groups Fulfill Organizational and Individual Functions Tuckman’s Five-Stage Theory of Group Development Group Member Roles Roles expected behaviors for a given position Task roles Enable the group to define, clarify, and pursue a common purpose Maintenance roles Foster supportive and constructive interpersonal .

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