TAILIEUCHUNG - Lecture Organizational behavior: Key concepts, skills & best practices (5/e): Chapter 9 - Angelo Kinicki, Mel Fugate

Chapter 9 - Effective groups and teams. After reading the material in this chapter, you should be able to: Describe the five stages of Tuckman’s theory of group development; contrast roles and norms, and specify four reasons norms are enforced in organizations; describe four attributes of a team player; explain three ways to build trust and three ways to repair trust;. | Effective Groups and Teams Chapter Nine After reading the material in this chapter, you should be able to: Describe the five stages of Tuckman’s theory of group development. Contrast roles and norms, and specify four reasons norms are enforced in organizations. Describe four attributes of a team player Explain three ways to build trust and three ways to repair trust. Describe self-managed teams and virtual teams. Describe groupthink, and identify at least four of its symptoms. Fundamentals of Group Behavior Group two or more freely interacting people who share collective norms and goals and have a common identity Formal Groups Fulfill Organizational and Individual Functions Tuckman’s Five-Stage Theory of Group Development Group Member Roles Roles expected behaviors for a given position Task roles Enable the group to define, clarify, and pursue a common purpose Maintenance roles Foster supportive and constructive interpersonal .

• Quản trị kinh doanh
• Organizational behavior
• Lecture Organizational behavior
• Managing people
• Organizational effectiveness
• Effective groups
• Group behavior
• Organizational behavior theory
• Organizational culture
• Organizational structure
• Leading organizational change
• The unfreezing stage
• Individual behavior
• Organizational context
• Organizational design
• Management in organizations
• Leadership in organizations
• Internal locus
• Outcomes of stress
• Script schemas
• Person schemas
• Job satisfaction
• Emotional intelligence
• Motivation theories
• Needs theory
• Individual motivation
• Performance management cycle
• Formal teams
• Informal groups
• Team performance
• The team building process
• Decision making
• Moral dilemma
• Conflict in organizations
• Negotiation in organizations