TAILIEUCHUNG - Lecture Managing operations across the supply chain (2/e): Chapter 12 - Swink, Melnyk, Cooper, Hartley

Lecture Managing operations across the supply chain (2/e) – Chapter 13: Sales and operations planning. This chapter include objectives: Describe sales and operations planning, define contents of an aggregate plan, explain relevant aggregate plan costs, contrast aggregate planning strategies, develop alternative aggregate plan, explain differences in service and manufacturing aggregate planning. | Copyright © 2014 McGraw-Hill Higher Education. All rights reserved. CHAPTER 12 Demand Planning: Forecasting and Demand Management McGraw-Hill/Irwin 1 Learning Objectives 12–2 LO12-1 Explain role of demand management LO12-2 Differentiate between demand management and forecasting LO12-3 Describe various forecasting procedures LO12-4 Develop forecast various models LO12-5 Describe forecast measures LO12-6 Explain how improvements make demand planning easier 2 Demand Planning Demand Planning: both forecasting and managing customer demand to reach operational and financial goals Demand Forecasting: predicting future customer demand Demand Management: influencing either pattern or consistency of demand 12–3 LO12-1 3 Demand Forecasting Components of Demand: patterns of demand over time Autocorrelation: relationship of past and current demand Forecast error: “unexplained” component of demand Stable Seasonal Trend Step Change Figure 12-2 12–4 LO12-2 4 Judgment Based Forecasting Grassroots: .

• Quản trị kinh doanh
• Managing operations
• Supply chain
• Lecture Managing operations
• Operations planning
• Operations planning
• Balancing objectives
• Sustainable operations management
• Environmental sustainability
• Reporting sustainability
• Managing processes
• Process capacity
• Theory of constraints
• Managing quality
• Product quality
• Quality management
• Product life cycle
• Process design
• Supply chain operations
• Supply chain management
• Strategic planning processes
• Logistics management
• Supply chain strategy
• Strategic planning
• Corporate strategy
• Strategic business unit
• Process mapping
• Current state
• Bound critical process
• Service process structures
• Product process matrix
• Service process matrix
• Lean systems
• Lean origins
• Total productive maintenance
• Customer service management
• Customer management
• Customer service
• Supply management
• Strategic sourcing process
• Sourcing strategies
• Transportation management
• Resource requirements planning
• Requirements planning
• Master production schedule
• Project management
• Project objective statement
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• Advanced methods
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• Operations management
• Lecture Operations management
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• Operations strategy
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• Airline operations and delay management
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• Introduction to airline operations
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• Production operations management
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• Lecture Production operations management
• Supply chain risk
• Managing the integrated supply chain
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