TAILIEUCHUNG - Lecture Managing operations across the supply chain (2/e): Chapter 2 - Swink, Melnyk, Cooper, Hartley

Chapter 2 - Operations and supply chain strategy. The main goals of this chapter are to: Describe link between operations and strategic planning, describe the links between the essential elements of operations strategy, describe customer desired outcomes, explain product- and process- priorities and links to competitive advantage, explain the use of various performance metrics. | Copyright © 2014 McGraw-Hill Higher Education. All rights reserved. CHAPTER 2 Operations and Supply Chain Strategy McGraw-Hill/Irwin 1 Learning Objectives LO2-1 Describe link between operations and strategic planning LO2-2 Describe the links between the essential elements of operations strategy LO2-3 Describe customer desired outcomes LO2-4 Explain product- and process- priorities and links to competitive advantage LO2-5 Explain the use of various performance metrics 2–2 2 Strategic Planning: Operations Strategy Defined 2–3 Operations Strategy: A set of competitive priorities coupled with supply chain structural and infrastructural design choices intended to create capabilities that support a set of value propositions targeted to address the needs of critical customers LO2-1 3 Levels of Strategic Planning 2–4 Environment Corporate Culture Corporate Strategy Business Strategies SBU SBU SBU Operations Strategy Finance, Marketing, etc. Strategies Strategic Questions What business(es) .

• Quản trị kinh doanh
• Managing operations
• Supply chain
• Lecture Managing operations
• Supply chain strategy
• Strategic planning
• Corporate strategy
• Strategic business unit
• Operations planning
• Balancing objectives
• Sustainable operations management
• Environmental sustainability
• Reporting sustainability
• Managing processes
• Process capacity
• Theory of constraints
• Managing quality
• Product quality
• Quality management
• Product life cycle
• Process design
• Supply chain operations
• Supply chain management
• Strategic planning processes
• Logistics management
• Process mapping
• Current state
• Bound critical process
• Service process structures
• Product process matrix
• Service process matrix
• Lean systems
• Lean origins
• Total productive maintenance
• Customer service management
• Customer management
• Customer service
• Supply management
• Strategic sourcing process
• Sourcing strategies
• Transportation management
• Resource requirements planning
• Requirements planning
• Master production schedule
• Project management
• Project objective statement
• Organizing projects
• Advanced methods
• Project scheduling
• Project crashing
• Operations management
• Lecture Operations management
• Quản lý vận hành
• Operations strategy
• Organizational practices
• Bài giảng Quản lý vận hành
• Airline operations and delay management
• Airline operations
• Introduction to airline operations
• The operating environment
• Airline operations at airports
• Managing airline ground operations
• Production operations management
• Production Management
• Lecture Production operations management
• Supply chain risk
• Managing the integrated supply chain
• International business
• Kinh tế quốc tế
• Lecture International business
• Global business
• Managing international operations
• Production strategy
• Information system
• Business management information system
• Management information system
• Business management