TAILIEUCHUNG - Internal Service Systems and Cultural Differences: An Exploratory Study of Switzerland, Australia, and Singapore

Choosing the right theoretical lens. In order to answer the articulated research questions, this dissertation will build on neo-institutional theory (Meyer and Rowan, 1977; DiMaggio and Powell, 1983; Zucker, 1987; Scott, 1987b; DiMaggio and Powell, 1991). We will refer to the institutional environment, its generation and mode of action. Hereby, we use regulative, nor- mative, and cognitive institutions (Scott, 1995) to explain the influence of regulatory actors on strategy formation. Furthermore, we will elaborate on the complex interactions of corpo- rate and external actors (DiMaggio and Powell, 1983; Brint and Karabel, 1991) through which the institutional order – in other words, the. | Internal Service Systems and Cultural Differences An Exploratory Study of Switzerland Australia and Singapore D I S S E R T A T I O N of the University of St. Gallen Graduate School of Business Administration Economics Law and Social Sciences HSG to obtain the title of Doctor of Business Administration submitted by Andreas Wittmer from Niedererlinsbach Solothurn Approved on the application of Prof. Dr. Thomas Bieger and Prof. Dr. Martin Hilb Dissertation no. 3064 Difo-Druck GmbH Andreas Willmer Internal Service Systems and Cultural Differences An Exploratory Study of Switzerland Australia and Singapore Internal Service Systems and Cultural Differences An Exploratory Study of Switzerland Australia and Singapore D I S S E R T A T I O N of the University of St. Gallen Graduate School of Business Administration Economics Law and Social Sciences HSG to obtain the title of Doctor of Business Administration submitted by Andreas Wittmer from Niedererlinsbach Solothurn Approved on the application of Prof. Dr. Thomas Bieger and Prof. Dr. Martin Hilb Dissertation no. 3064 Difo-Druck GmbH

• Quản trị kinh doanh
• executive and spokesperson
• gunman murdered
• fast food restaurant
• require a variety
• leadership approaches
• circumstances
• grieving families
• police department
• media issues