TAILIEUCHUNG - Properly Training Next-Generation Technicians on Next-Generation Products

With all the issues and considerations associated with pushing optical fiber and equipment closer to the end user, it’s imperative that carriers don’t neglect their most important resource – the network technician. Although some responsibilities may differ with each section of the fiber-to-the-premise (FTTP) architecture, there are also some basic procedures that apply from end to end. | WHITE PAPER Properly Training Next-Generation Technicians on Next-Generation Products Properly Training FTTx Technicians on Next-Generation Products With all the issues and considerations associated with pushing optical fiber and equipment closer to the end user it s imperative that carriers don t neglect their most important resource - the network technician. Although some responsibilities may differ with each section of the fiber-to-the-premise FTTP architecture there are also some basic procedures that apply from end to end. It s also important to realize that many technicians have honed their skills amid different types of telecom architectures such as copper or hybrid fiber-coax HFC . These technicians have already developed many techniques that are different than in the optical environment where proper cleaning and handling are critical to the operation of the system. Even new technicians should be reminded that many seemingly tedious and repetitive procedures could impact overall network operations if not performed regularly and correctly. This paper will address a few key issues related to ensuring your technicians understand the how and why for practicing good techniques and procedures necessary for working in the optical environment of FTTP New process and procedures Many technicians have been around the telecommunication industry for years acquiring lots of experience that makes them valuable assets to the organization. However some of these same technicians have no experience with optical fiber. A willingness to add the unique characteristics of working with fiber to their knowledge arsenal is necessary if not critical. For instance some techniques that worked well in a copper environment may not necessarily apply to fiber architectures. We ll look at the central office CO of the FTTP first - specifically the point at which it interfaces with the optical line terminal OLT . As with much of the FTTP architecture a key issue in the CO is the cleanliness .

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