TAILIEUCHUNG - Lecture Operations now: Supply chain profitability and performance (3/e): Chapter 3 - Byron J. Finch

Chapter 3 - Strategy and value: Competing through operations. After reading the material in this chapter, you should be able to: Describe the concepts of business-to-business (B2B) and business-to-consumer (B2C), define the concept of a supply chain, describe the value attributes common to B2B and B2C customers, describe the role of the strategies that form the strategy hierarchy, describe the role and importance of supply chain strategy,. | Chapter 3 Strategy and Value: Competing Through Operations Learning Objectives Describe the concepts of business-to-business (B2B) and business-to-consumer (B2C). Define the concept of a supply chain. Describe the value attributes common to B2B and B2C customers. Describe the role of the strategies that form the strategy hierarchy. Describe the role and importance of supply chain strategy Describe Porter’s three strategies Define order winners, order losers, and order qualifiers and relate them to value. List and describe examples of strategic structural and infrastructural decisions. List and describe the competitive priorities of operations. Summarize the effects each strategic decision category has on operations’ competitive priorities. Distinguish between capabilities and processes. Compare the strengths and weaknesses of process-oriented, product-oriented, and cellular layouts. Describe the continuum of choices related to production volume and the alternatives available for .

• Quản trị kinh doanh
• Operations now
• Operations management
• Supply chain
• Supply chain management
• Consumer customers
• Value transfer model
• Assigning operations costs
• Product cost
• Service quality
• Quality management
• Quality tools
• Process performance
• Process perfection
• Project management
• Customer value
• Supply chain management decisions
• Supply chain performance
• Demand forecasting
• Resource planning
• Independent demand inventories
• Finished product inventories
• Positioning goods
• Logistics network configuration
• Matching productive resources
• Market demand
• Constraint management
• Simplifying complex systems
• Making location
• Layout decisions
• Optimizing human capital
• Employee contributions
• Supply chain profitability
• Business environment
• Profit model
• Evaluating profitability
• Economic Value Added
• Process decisions
• Process choice
• Business to business