TAILIEUCHUNG - Practical Applications and Recommendations for HR and OD Professionals in the Global Workplace_8

Tham khảo tài liệu 'practical applications and recommendations for hr and od professionals in the global workplace_8', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 180 Going Global Figure . Cultural Difference in Communication Context Versus Content. High Context Japan Middle East Philippines Latin America India Singapore Greece Africa China Malaysia Spain Italy France Austria Scandinavia England USA Australia Germany The Netherlands Swiss Germans High Content It is important to add communication to this framework as exchanging information is fundamental to assimilating into a new culture. A useful distinction to consider is high-content versus high-context communication. Different cultures vary on this continuum as shown in Figure . Most of the information is conveyed in words in high-content cultures as compared to high-context cultures where information is carried through nonverbal communication and is more implicit. Unspoken topics and environmental cues are as important as words spoken in high-context cultures where communication is often described as indirect subtle warm and personal. In On-Boarding in a Global Workplace 181 contrast high-content cultures are experienced as more direct impersonal objective and logical Hall 1976 . A comprehensive on-boarding approach focuses on bringing the new hire up to speed on the internal culture of the organization and the local culture. Table shows a list of specific elements that contribute to the culture of an organization. Table . Elements That Contribute to Organizational Culture. Awards and Ceremonies Social Events How are employees recognized for performance Are there service awards or retirement events Are there routine informal events such as informal gatherings at local pub or sporting events Customer Focus Decision Making To what extent does the organization value customer service versus production or sales Does the organization tend toward consensual decision making Are decisions usually made at the senior level and distributed throughout the organization Dress Code Feedback Is the dress code formal or more casual Does feedback occur frequently and .

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