TAILIEUCHUNG - INNOREGIO: dissemination of innovation and knowledge management techniques

As concerns the general evaluation of the quality system, audit focuses on quality management procedures and their effectiveness. Part 1 of the ESG is used to review also the impact that quality management procedures have on the results of the operations in connection with the degree programmes, which have been chosen as samples of degree education. However, the results are compared to the targets set by the HEI itself in order to pay more attention to the effectiveness of quality management. | Technology Audit Report produced for the EC funded project INNOREGIO dissemination of innovation and knowledge management techniques by Dr Vassilis Kelessidis Thessaloniki Technology Park January 2000 Technology audit 1 Contents 1 Description What is the technique Obj ectives of the technique Description Structure of methodology Alternative solutions Expected results benefits Characteristics of firms organisations service providers 2 Application Firms organisations where the technique has been applied Types of firms organisations concerned implementation cost Conditions for implementation European organisations supporting the implementation 3 Implementation Procedure Steps Phases Partial techniques and tools per step Related software 4 Bibliographic References Annexes 1 Technology audit example 2 Example questionnaire for General Diagnosis InnoRegio project Dr V. Kelessidis Technology audit 2 1 Description What is the technique A technology audit is a method of investigation aiming at the evaluation of the a technological capacity b procedures and c needs of an SME or an Organization. Furthermore it is a method of identifying the strong and weak points through the characterization and general assessment of the firm s basic know how marketing management finance human resources etc. . It is a process of analysis which leads to concrete proposals the action plan . The technology audit is carried out by external consultants in close collaboration with the management and personnel of the company. It is based on the structure data collection -analysis - synthesis - report. After successful completion it will result in an action plan leading to technological improvement acquisition of needed technologies and or expertise. It is a good starting point for further company development provided it is carried out by experienced consultants and taken seriously by the management of the company. It should be stressed that the

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