TAILIEUCHUNG - US CELLULAR HELPS UNIVERSITY OF WISCONSIN HOSPITAL IMPROVE COMMUNICATIONS AND PATIENT SAFETY

Several years ago, University of Wisconsin Hospital and Clinics in Madison, Wisconsin faced a problem—doctors and staff were frustrated with poor wireless communications in and around the two million square foot complex. As a Level One trauma center, clear and always available communications between doctors, maintenance staff, patients’ families, and other emergency medical personnel was critical for quality care of patients. | US CELLULAR HELPS UNIVERSITY OF WISCONSIN HOSPITAL IMPROVE COMMUNICATIONS AND PATIENT SAFETY CASE STUDY THE SITUATION Several years ago University of Wisconsin Hospital and Clinics in Madison Wisconsin faced a problem doctors and staff were frustrated with poor wireless communications in and around the two million square foot complex. As a Level One trauma center clear and always available communications between doctors maintenance staff patients families and other emergency medical personnel was critical for quality care of patients. The hospital complex itself was designed with patient safety in mind a concrete structure with towers between each wing for easy defense against fire. However this design proved difficult for wireless communications as doctors lost calls as they walked through any door in the hospital complex. As the same time US Cellular one of several wireless carriers in Madison faced its own problem. On the University of Wisconsin - Madison campus cellular coverage was weak. The UW campus is located between downtown Madison to the East and the Hospital to the West. While the business case warranted a new cell site there were no locations available for constructing a new tower and the University would not permit wireless carriers to locate antennas on any of their properties. In fact UW Hospital was one of the few landowners in the search area not directly controlled by the University system. CASE STUDY THE SOLUTION US Cellular won the contract to improve wireless communications throughout UW Hospital and Clinics in what has turned out to be a win-win partnership. The project included the following US Cellular earned permission to install a macro site on top of the UW Hospital complex to improve coverage along the western edge of downtown Madison. In return US Cellular was responsible for designing purchasing installing and maintaining a system to cover the UW Hospital complex. The new macro site provided coverage for the top five floors of the .

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