TAILIEUCHUNG - Lecture Purchasing and supply chain management (3/e): Chapter 12 - W. C. Benton

Chapter 12 is entitled “Total quality management (TQM) and purchasing.” Preliminary studies indicate that assembly time is roughly proportional to the number of parts assembled. It has been shown that the number of parts in a design can be decreased by 20–40 percent when engineers are told to design the product to minimize the number of parts. | 1 Chapter 12: Total Quality Management (TQM) and Purchasing Purchasing and Supply Chain Management, 3rd edition, Copyright 2013, W. C. Benton Jr., All rights reserved Content Basics of TQM Statistical process control (SPC) Quality awards Other quality related activities 2 Total Quality Management (TQM) TQM A continuous improvement process Beyond the traditional quality view The entire organization works as a team Purchasing is a critical process of total quality management Need high-quality raw materials or component parts from suppliers 3 Traditional vs. TQM Organizations Traditional view of quality Looks only at the quality of the final product or services TQM view of quality Looks at the quality of every aspect of the process that produces the product or service 4 TQM and Supply Chain Supply chain TQM can lead to a competitive advantage for the supply chain as well as the members To be effective, buying organizations must: Select suppliers with a TQM philosophy Replace suppliers .

• Quản trị kinh doanh
• Supply chain management
• Supply chain
• Quản lý chuỗi cung ứng
• Materials management
• Negotiation strategies
• Total quality management
• Manufacturing planning
• Control for supply chain management
• Supply chain logistics
• Management of supply chain logistics
• Supply chain logistics framework
• Warehouse replenishment systems
• Lecture Supply chain management
• Chuỗi cung ứng
• Supply chain relationship management
• Global supply chain management
• Guide to supply chain management
• Source in supply chain management
• Guide to deliver in supply chain management
• Supply chains
• Operations planning
• Strategic sourcing initiatives
• Competitive supply chain
• Supply chain processes
• Goods producing processes
• Effective operation
• Supply chain strategy
• Advances in supply chain management
• Supply chain analysis
• Advanced planning
• Essentials of supply chain management
• Supply chain operations
• Supply chain coordination
• Business strategy
• Measuring performance
• Supply chain metrics
• Supply chain opportunities
• Developing supply chain systems
• Logistics and supply chain management
• Synchronous supply chain
• Managing the global pipeline
• Managing risk in the supply chain
• Supply chain integration
• Strategic lead time management
• The synchronous supply chain
• The supply chain
• Lean supply chains
• Lean production
• Lean supply chain design