TAILIEUCHUNG - Development of a key performance indicators system in urban planning by utilizing the logic model

This study proposes the methodology and process to develop a Key Performance Indicators (KPIs) system in urban planning by utilizing the logic model. Firstly, the study introduces the role of KPIs in urban planning for measuring the performance of the whole planning process. | Vietnam Journal of Agricultural Sciences ISSN 2588-1299 VJAS 2018; 1(1): 21-34 Development of a Key Performance Indicators System in Urban Planning by Utilizing the Logic Model Quyen Thi Lan Phuong1 and Matsushima Kakuya2 1 Faculty of Land Management, Vietnam National University of Agriculture, Hanoi 131000, Vietnam; 2 Graduate School of Engineering, Kyoto University, Kyoto 615-8530, Japan Abstract This study proposes the methodology and process to develop a Key Performance Indicators (KPIs) system in urban planning by utilizing the logic model. Firstly, the study introduces the role of KPIs in urban planning for measuring the performance of the whole planning process, and the logic model as a powerful tool for selecting KPIs, as well as the ability to apply it in urban planning issues. Secondly, methodologies are given, including: building a KPIs system from the logic model‘s components, data collection for KPIs, and data analysis. Thirdly, the case of the Hanoi master plan is presented, to investigate how the logic model works for KPIs development. The process of the logic model application includes: identification of planning policies; zoning Hanoi for the simulation of the policies‘ effects; utilizing the logic model for selecting KPIs; analysis of logical linkage between the logic model‘s components; and Hanoi urban data availability for KPIs. Keywords Urban Planning, Logic model, KPIs, Hanoi Introduction Received: November 16, 2017 Accepted: April 19, 2018 Correspondence to qtlphuong@ or ORCID Phuong Quyen Thi Lan ―Urban planning‖ is a technical and political process concerning a whole set of social activities aimed at anticipating, representing, and regulating the development of an urban or a regional area (Pinson, 2007), while ―urban plan‖ is a product of economic negotiation between land-owners and .

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