TAILIEUCHUNG - Lecture Introduction to business - Lecture 17: Motivating and leading employees

The following will be discussed in this chapter: Describe the nature and importance of psychological contracts in the workplace, importance of job satisfaction and employee morale, important theories of motivation, strategies to improve job satisfaction and employee motivation, managerial style of leadership. | Lecture 17 Chapter 9 MOTIVATING AND LEADING EMPLOYEES Chapter Outcome Describe the nature and importance of psychological contracts in the workplace Importance of job satisfaction and employee morale Important theories of motivation Strategies to improve job satisfaction and employee motivation Managerial style of leadership Psychological Contract Set of expectation held by employees concerning what they will contribute and what the organization will provide Employee’s Contributions Organization’s Inducements Result – satisfaction and motivation Psychological Contract Human Relations- Interaction Of Employees With Company And Each Other Job Satisfaction Degree of enjoyment derived from work Morale Overall attitude towards work Turnover Annual % of workforce that leaves and must be replaced Organizational Success Satisfied VS dissatisfied worker Trends In Satisfaction & Morale Massive Layoffs/Cutbacks Improving Economy Could Mean Reduced Morale Reinstate Benefits High Priorities For Today’s Workforce Family Orientation Sense Of Community Quality Of Life Issues Volunteerism Autonomy Flexibility & Nonconformity Workplace Motivation Motivation- Forces Affecting People’s Behavior Classical Theory/Scientific Management Behavior Theory Contemporary Motivational Theories Classical Theory Frederick Taylor (1911) More Money = Greater Motivation Efficient Company = Higher Profits & Pay Time-And-Motion Study Behavior Theory Hawthorne Studies (1925) Physical Environment Changes Affect Worker Output Increased Pay did not increase productivity Hawthorne Effect – productivity rose in response to management action that workers interpreted as special attention Theories X & Y (1960) Belief about how best to use the human resource employed by the firm, Theory Y managers are more likely to have satisfied workforce Hierarchy Of Needs (1954) Abrahim Maslow Two-Factor Theory(1959) – Fredrick Herzberg Job Satisfaction Depends On Two Factors Expectancy Theory Victor Vroom (1964) People .

• Thương mại điện tử
• Introduction to business
• Business systems
• Environment of business
• Business enterprise
• Business essentials
• Leading employees
• Psychological contract
• International business
• International business management
• Business environment
• Technological environment
• Conducting business ethically
• Business plan
• Financing small business
• Lecture Introduction to Business
• Bài giảng Nhập môn kinh doanh
• Business introduction
• Causes of failure in business
• Reasons for success in business
• Advantage of joint venture
• Managing human resource
• Risk management
• Small business industries
• Contemporary global economy
• Managing human resources
• Labor relations
• Decision making hierarchy
• Informal organization
• Certificate in Business Management
• Ebook Certificate in Business Management
• Business activities
• Structures of business
• Structures of organisations
• Market economy
• Analyzing transactions
• Social responsibility
• Unfair pricing
• Marketing processes
• Consumer behavior
• Target marketing
• Marketing research
• Organizational markets
• Management process
• Pricing products
• Distributing products