TAILIEUCHUNG - Ebook Essentials of marketing research - A hands on orientation (Global edition): Part 2

(BQ) Part 2 book "Essentials of marketing research - A hands on orientation" has contents: Questionnaire and form design, sampling design and procedures, data collection and preparation; data analysis: frequency distribution, hypothesis testing, and cross tabulation; data analysis: frequency distribution, hypothesis testing, and cross tabulation; report preparation and presentation. | Find more at 8 Questionnaire and Form Design Overview Questionnaire or form design is an important step in formulating a research design. Once the researcher has specified the nature of the research design (Chapters 3 through 6) and determined the scaling procedures (Chapter 7), a questionnaire or an observational form can be developed. This chapter discusses the importance of questionnaires and observational forms. Next, we describe the objectives of a questionnaire and the steps involved in designing questionnaires. We provide several guidelines for developing sound questionnaires. We also consider the design of observational forms. The considerations involved in designing questionnaires when conducting international marketing research and research in social media are discussed. Several ethical issues that arise in questionnaire design are identified. Figure gives the relationship of this chapter to the marketing research process. 236 4/30/14 8:24 PM “ Find more at Pretesting a questionnaire is absolutely essential for success. All legitimate researchers understand this and won’t dare waste the public’s time or their own effort with a questionnaire that hasn’t been pretested.”   Diane Bowers, President, Council of American Survey Research Organizations (CASRO), Port Jefferson, New York Learning Objectives After reading this chapter, the student should be able to: 1. Explain the purpose of a questionnaire and its objectives. 2. Describe the process of designing a questionnaire, the steps involved, and the guidelines that must be followed at each step. 3. Discuss the observational form of data collection. 4. Discuss the use of software for designing questionnaires. 5. Explain the considerations involved in designing questionnaires for international marketing research. Explain how social media interface with 6. questionnaire design. 7. Understand the .

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