TAILIEUCHUNG - Lecture Management: Leading and collaborating in a competitive world (10/e) – Chapter 10

Chapter 10 - Human resources management. After completing this chapter, students will be able to: Discuss how companies use human resources management to gain competitive advantage, give reasons why companies recruit both internally and externally for new hires, identify various methods for selecting new employees,. | Human Resources Management Chapter Ten McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Learning Objectives LO 1 Discuss how companies use human resources management to gain competitive advantage. LO 2 Give reasons why companies recruit both internally and externally for new hires. LO 3 Identify various methods for selecting new employees. LO 4 Evaluate the importance of spending on training and development. 10- Learning Objectives (cont.) LO 5 Explain alternatives for who appraises an employee’s performance. LO 6 Describe the fundamental aspects of a reward system. LO 7 Summarize how unions and labor laws influence human resources management. 10- Human Resource Management Human resources management (HRM) Formal systems for the management of people within an organization. 10- An Overview of the HR Planning Process 10- Figure The HR Planning Process Job analysis A tool for determining what is done on a given job and what should be done on that job. 10- Staffing the Organization Recruitment The development of a pool of applicants for jobs in an organization Internal, external Selection Choosing from among qualified applicants to hire into an organization 10- Performance Tests Assessment center A managerial performance test in which candidates participate in a variety of exercises and situations. 10- Termination Employment-at-will The legal concept that an employee may be terminated for any reason. 10- Training and Development Training Teaching lower-level employees how to perform their present jobs. Development Helping managers and professional employees learn the broad skills needed for their present and future jobs. 10- Training and Development Needs assessment An analysis identifying the jobs, people, and departments for which training is necessary. 10- Types of Training Orientation training Training designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the like Team training Training that provides employees with the skills and perspectives they need to collaborate with others. 10- Performance Appraisal Management by objectives (MBO) A process in which objectives set by a subordinate and a supervisor must be reached within a given time period. 10- Factors Affecting the Wage Mix 10- Figure Determinants of Union Voting Behavior 10- Figure

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