TAILIEUCHUNG - Báo cáo khoa học: "High Frequency Word Entrainment in Spoken Dialogue"

Cognitive theories of dialogue hold that entrainment, the automatic alignment between dialogue partners at many levels of linguistic representation, is key to facilitating both production and comprehension in dialogue. In this paper we examine novel types of entrainment in two corpora—Switchboard and the Columbia Games corpus. We examine entrainment in use of high-frequency words (the most common words in the corpus), and its association with dialogue naturalness and flow, as well as with task success. . | High Frequency Word Entrainment in Spoken Dialogue University of Pennsylvania Philadelphia PA 19104 USA nenkova@ Ani Nenkova Agustin Gravano Dept. of Computer and Information Science Dept. of Computer Science Columbia University New York NY 10027 UsA agus@ Julia Hirschberg Dept. of Computer Science Columbia University New York NY 10027 UsA j ulia@ Abstract Cognitive theories of dialogue hold that entrainment the automatic alignment between dialogue partners at many levels of linguistic representation is key to facilitating both production and comprehension in dialogue. In this paper we examine novel types of entrainment in two corpora Switchboard and the Columbia Games corpus. We examine entrainment in use of high-frequency words the most common words in the corpus and its association with dialogue naturalness and flow as well as with task success. Our results show that such entrainment is predictive of the perceived naturalness of dialogues and is significantly correlated with task success in overall interactionflow higher degrees of entrainment are associated with more overlaps and fewer interruptions. 1 Introduction When people engage in conversation they adapt the way they speak to their conversational partner. For example they often adopt a certain way of describing something based upon the way their conversational partner describes it negotiating a common description particularly for items that may be unfamiliar to them Brennan 1996 . They also alter their amplitude if the person they are speaking with speaks louder than they do Coulston et al. 2002 or reuse syntactic constructions employed earlier in the conversation Reitter et al. 2006 . This phenomenon is known in the literature as entrainment accommodation adaptation or alignment. There is a considerable body of literature which posits that entrainment may be crucial to human perception of dialogue success and overall quality as well as to participants .

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