TAILIEUCHUNG - Practical Applications and Recommendations for HR and OD Professionals in the Global Workplace_4

Tham khảo tài liệu 'practical applications and recommendations for hr and od professionals in the global workplace_4', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 56 Going Global members will ask for assistance. In addition if team members misinterpret the cues offered within heterogeneous teams they may provide backup when it s not needed neglect the cue that signals help is needed or provide backup in a manner that is culturally inappropriate. Given this example it becomes easy to see how heterogeneous teams may have more difficulty in backup behavior because of misinterpretations and miscommunications. Variations in power distance among members may also have an impact on the success of any supporting behavior offered. In multicultural teams with large variations in power-distance orientations among team members it will become more difficult to successfully engage in supporting behaviors because team members will vary in their acceptance of these behaviors based on the status differentials between recipients and senders. Further given some cultural orientations the explicit manner in which backup behavior is conducted may be seen as threatening rude or embarrassing. Critical Process 4 Engaging in Perspective Taking to Develop a Cultural Foundation One of the challenges to interaction within multicultural teams is that cultural differences in values and beliefs lead individual members to expect different things ranging from how a team should function to the interpretation of members actions. Yet oftentimes these cognitive assumptions lie hidden. In the absence of explicit recognition of such underlying assumptions members are often likely to use stereotypes to explain behavior or will engage in faulty attributions as they assume that fellow team members are operating under the same set of rules expectations and preferences as their own. Perspective taking may be one of the most important transition processes see Marks et al. 2001 that occur within multicultural teams. It involves understanding how and why another person thinks and feels about the situation and why they are behaving as they are Sessa 1996 p. 105 . .

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