TAILIEUCHUNG - National Offender Management Service: Business Plan 2012-2013

For more than half of small businesses (58 percent), their social media efforts meet their expectations. Over a quarter (28 percent) feel their expectations have not been met, and 8 percent feel social media exceeds their expectations. This has not changed much in the past six months. What has changed is what small businesses’ expect to achieve with social media. Instead of the lofty goal of social media identifying and attracting new customers, small businesses’ biggest expectation from social media now is just to raise awareness of their business. A full 77 percent of small. | National Offender Management Service National Offender Management Service Business Plan 2012-2013 Preventing victims by changing lives Our Statement of Purpose The National Offender Management Service is an Executive Agency of the Ministry of Justice. Our role is to commission and provide offender management services in the community and in custody ensuring best value for money from public resources. We work to protect the public and reduce reoffending by delivering the punishment and orders of the courts and supporting rehabilitation by helping offenders to reform their lives. Our Vision We will work collaboratively with providers and partners to achieve a transformed Justice system to make communities safer prevent victims and cut crime. Our Values In delivering offender management services we will Be objective and take full account of public protection when assessing risk Be open honest and transparent Incorporate equality and diversity in all we do Value empower and support staff and work collaboratively with others Treat offenders with decency and respect Embrace change innovation and local empowerment Use our resources in the most effective way focusing on outcomes and delivering value for money for the taxpayer. Business Plan 2012-2013 Contents Foreword 2 1. Introduction 4 2. NOMS Business Priorities 6 3. Transparency 18 4. Resources 20 5. Equality 23

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