TAILIEUCHUNG - CONTENT MARKETING PLAYBOOK 42 WAYS TO CONNECT WITH CUSTOMERS

Finally, and perhaps most crucial from a strategic viewpoint, profits produce a short-term managerial focus. Rising earnings can easily disguise a decline in shareholder value because earnings ignore the future implications of current activities. For example, earnings can quickly be boosted by cutting advertising or customer service levels. In the short run this is beneficial, but in the long run it will erode the company’s market share, future earnings and shareholder value. Similarly, many activities that lower short-term earnings such as investing in brands and building customer relationships can increase long-term cash flows and shareholder value. The focus on short-term earnings discourages growth-orientated strategies that increase. | COI _C_ONTENrMARKETING _ PLAYBOOK 42 WAYS TO CONNECT WITH CUSTOMERS Sponsored by Newswire THE POWER TO SUCCEED. United Business Media ENGAGE OPPORTUNITY EVERYWHERE Last year we picked 42 content tactics. This year you ranked them. Here s what you said. In 2010 we launched The Content Marketing Playbook 42 Ways to Connect to Customers to considerable and gratifying fanfare generating over 10 000 downloads and considerable buzz in social media land. Back then our goal was simple give marketers a basic yet comprehensive survey of their content marketing options backed with definitions samples and practical suggestions. This year we re still presenting 42 content tactics - but with a few exciting twists We surveyed marketers like you to get their feedback what did they think was hot or not We asked them to pick your top 5 marketing tactics from the list of 42. As a result we re presenting the 42 ranked by their relative popularity. Just a few months ago Junta42 and MarketingProfs collaborated on a comprehensive report based on a survey of 1 000 marketers called B2B Content Marketing 2010 Benchmarks Budgets and Trends. Thanks to their work we ve been able to draw fresh insights on how marketers use content marketing. In many instances as you ll see there s an interesting tension between the two surveys results. To shake things even further we ve tweaked the format. Instead of bullet lists suggesting for whom a given tactic may be a cool tool or not so hot we re presenting statistics from B2B Content Marketing and unashamedly biased opinions - based on our personal and client experiences - regarding the meaning and use of various tactics. Finally we ve traded some of the less popular content options for new ones that our survey respondents suggested. You ll find the debut options towards the back of the ebook. With a great big blast of gratitude to our readers and to the survey participants who have made this year s edition of The Content Marketing Playbook .

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