TAILIEUCHUNG - Project risk management: lessons learned from software development environment

This approach has strengths and weaknesses. Its great strength is that it is supremely logical: think before you build, write it all down, follow a plan, and keep everything as organized as possible. It has just one great weakness: humans are involved. For example: this approach requires that the good ideas all come at the beginning of the development cycle, where they can be incorporated into the plan. But as we all know, good ideas appear spontaneously throughout the process – in the beginning, the middle, and sometimes even the day before launch, and a process that doesn’t permit change. | Available online at technovation ELSEVIER Technovation 24 2004 915-920 locate technovation Project risk management lessons learned from software development environment . Kwak a J. Stoddard b a Project Management Program Department of Management Science Monroe Hall 403 School of Business and Public Management The George Washington University Washington DC 20052 USA b Agilent Technologies 2679 Monument Drive Santa Rosa CA 95407 USA Abstract The challenges and realities in applying effective software risk management processes are difficult in particular integrating the risk management processes into software development organizations. However the benefits of implementing effective risk management tools and techniques in software development project are equally great. Current perceptions and emerging trends of various software risk management practices are reviewed and risks specific to software development projects are identified. Implementing effective risk management process will succeed by changing the organizational culture. This paper addresses lessons learned from implementing project risk management practices in software development environment. 2003 Elsevier Science Ltd. All rights reserved. Keywords Risk management Software development Project management Technology management Lessons learned Organization 1. Software project environment Project failures are the result of the multiplicity of risks inherent in software project environment. Software development projects are collections of larger programs with many interactions and dependencies. It involves a creation of something that has never been done before although the development processes are similar among other projects. As a result software development projects have a dismal track-record of cost and schedule overruns and quality and usability problems. Jiang and Klein 1999 find different types of risks will affect budget user satisfactions and system .

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