TAILIEUCHUNG - BODY LANGUAGE - ALLAN PEASE Part 6

Khi đầu nghiêng sang một bên, nó cho thấy rằng sự quan tâm đã phát triển (Hình 94). Charles Darwin là một trong những người đầu tiên cần lưu ý rằng con người, cũng như động vật, nghiêng đầu sang một bên khi họ trở thành quan tâm đến một cái gì. | When the head tilts to one side it shows that interest has developed Figure 94 . Charles Darwin was one of the first to note that humans as well as animals tilt their heads to one side when they become interested in something. If you are giving a sales presentation or delivering a speech always make a point of looking for this gesture among your audience. When you see them tilt their heads and lean forward using hand-to-chin evaluation gestures you are getting the point across. Women use this head position to show interest in an attractive male. When others are speaking to you all you need do is use the head-tilted position and head nods to make the listener feel warm towards you. When the head is down it signals that the attitude is negative and even judgmental Figure 95 . Critical evaluation clusters are normally made with the head down and unless you can get the person s head up or tilted you may have a communication problem. As a public speaker you will often be confronted by an audience whose members are all seated with head down and arms folded on the chest. Professional speakers and trainers usually do something that involves audience participation before they begin their address. This is intended to get the audience s heads up and to get them involved. If the speaker s ploy is successful the audience s next head position will be the head tilted. Both Hands Behind Head This gesture is typical of such professionals as accountants lawyers sales managers bank managers or people who are feeling confident dominant or superior about something. If we could read the person s mind he would be saying something like I have all the answers or Maybe one day you ll be as smart as I am or even Everything s under control . It is also a gesture used by the know-it-all individual and many people find it irritating when someone does it to them. Lawyers habitually use this with their peers as a non-verbal demonstration of how knowledgeable they are. It can also be used as a .

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