TAILIEUCHUNG - Handbook of ConfIict Management

This book is written for those who wish to enhance their understanding of and competencies with constructively managing conflict. Our interest in developing this resource came at the request of government and community practitioners with whom we worked on various projects, ranging from pedagogy in the classroom to strategic planning and consensus-building in the community. This wide range of demand underscores the limited scope of research on effective dispute resolution and the infancy of conflict management as an area of practice. Consequently, the field has lacked a comprehensive text on understanding sources of conflict and developing practices for successfully addressing and managing disputes | Pl . 11 I. .Ì h T- Ỉ . r. I. .II. 1 Pl h I. Pl11 1Ĩ I Handbook off Conflict Management edited by William J. Pammer Jr. Jerri Killian Handbook of Conflict Management edited by William J. Pammer Jr. Jerri Killian Wright State University Dayton Ohio . Marcel Dekker Inc. DEKKER New York Basel Although great care has been taken to provide accurate and current information neither the author s nor the publisher nor anyone else associated with this publication shall be liable for any loss damage or liability directly or indirectly caused or alleged to be caused by this book. The material contained herein is not intended to provide specific advice or recom-mendations for any specific situation. Trademark notice Product or corporate names may be trademarks or registered trademarks and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data A catalog record for this book is available from the Library of Congress. ISBN 0-8247-4257-5 This book is printed on acid-free paper. Headquarters Marcel Dekker Inc. 270 Madison Avenue New York NY 10016 . tel 212-696-9000 fax 212-685-4540 Distribution and Customer Service Marcel Dekker Inc. Cimarron Road Monticello New York 12701 . tel 800-228-1160 fax 845-796-1772 Eastern Hemisphere Distribution Marcel Dekker AG Hutgasse 4 Postfach 812 CH-4001 Basel Switzerland tel 41-61-260-6300 fax 41-61-260-6333 World Wide Web http The publisher offers discounts on this book when ordered in bulk quantities. For more infor-mation write to Special Sales Professional Marketing at the headquarters address above. Copyright 2003 by Marcel Dekker Inc. All Rights Reserved. Neither this book nor any part may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying microfilming and recording or by any information storage and retrieval system without permission in writing from the publisher. Current printing last .

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