TAILIEUCHUNG - The Communication Problem Solver 1

The Communication Problem Solver 1. Managers need top-flight communication skills to keep their staffs productive and collaborative. But often, those who manage lack the ability to get things back on track once miscommunication occurs. This book helps readers analyze their communication skills and challenges and explains how they can use simple problem-solving techniques to resolve the people issues that derail productivity at work. Easily accessible and filled with real world management examples. This no-nonsense guide is packed with practical tools to help any manager be immediately effective, as well as a handy list of common communication problems and corresponding solutions | Simple Tools and Techniques Th f r Busy Managers COMMUNICATION PROBLEM SOLVER jJiwjmy KujJiUü îuïïjJJ Advance praise for The Communication Problem Solver You must read this book to conquer communication concerns once and for all. Nannette Carroll s The Communication Problem Solver is contentrich with how-tos and step-by-step processes that you can apply immediately. It is bursting with stories of real managers wrestling with actual situations. Dr. Tony Alessandra author Communicating at Work and The NEW Art of Managing People Examine any career setback and it s likely to stem from problems in interpersonal communication. It may be unclear expectations a lack of listening not empathizing or any number of other preventable problems. This book will show you easily and practically just how to change problems into successes and how to avoid future communication problems. Nannette Carroll has done a fine job of building your tool kit. Keep it handy every day. Jim Cathcart founder and author Relationship Intelligence An employee misses a deadline again. Two coworkers aren t getting along. A meeting deteriorates into blaming and shaming. Would you like to know how to handle these all-too-common workplace challenges Buy this book. It s packed with specific suggestions on how to turn conflict into cooperation and reasons into results. Read it and reap. Sam Horn author POP Tongue Fu and What s Holding You Back This page intentionally left .

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