TAILIEUCHUNG - Lecture The evolution of management thought (6th edition) - Chapter 14: The search for organization integration

Mary Parker Follett and Chester Barnard bridged two eras. Both operated on a philosophical plane. Both sought to create a spirit of cooperation and collaboration. Both were concerned with the individual in group effort. Both examined concepts of authority and moral leadership. | THE EVOLUTION OF MANAGEMENT THOUGHT, 6TH EDITION Electronic Resource by: Regina Greenwood and Julia Teahen The Search for Organizational Integration Chapter Fourteen Mary Parker Follett Chester Barnard Search for Organizational Integration Mary Parker Follett 1868-1933 The Political Philosopher Mary Parker Follett was chronologically closer to the scientific management movement, but intellectually a forerunner of understanding the group processes Mary Parker Follett Basis of her philosophy Johann Fichte (1762-1814): each ego is a social one, bound to a wider world of egos. From this Follett concluded that individuals can discover their true nature and gain freedom through the group. Georg Hegel (1770-1831) She espoused the Gestalt notion that a person’s “true self is the group self.” Follett and Conflict Resolution Submission if in a conflict situation. With struggle, someone wins and someone loses. Compromise was a solution she did not like, especially as it appeared in labor-management collective bargaining. Follett and Conflict Resolution Integration was the best solution. In integration, parties find a solution that did not involve compromise, submission, or struggle. Integration involves finding a creative solution so that both parties achieve their goal. Follett and Authority & Power Rethinking authority and power is essential to integration. She advocated power-with and co-action to replace power-over and coercion. Depersonalize orders and follow the law of the situation. Authority is based on knowledge and not the will of one person. “Power with” required “circular response,” disclosure, and open discussion. Follett believed in employee representation plans because of cooperation and shared power. Follett and Leadership Follett’s notion of the role of the leader/manager was an extension of her ideas of integration and authority. Control could not be achieved without integrated efforts, .

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