TAILIEUCHUNG - Enhancing ability of business English major students in writing business reports

This article aims at proposing some useful strategies in enhancing students’ business report writing and investigating their improvement by employing a test for an experimental group and a control group. In addition, the surveys on students’ responses on writing strategies and mistake correction methods offered precious implications for innovating teaching and learning process. | TẠP CHÍ KHOA HỌC ĐHSP TPHCM Le Thi Bich Hanh _ ENHANCING ABILITY OF BUSINESS ENGLISH MAJOR STUDENTS IN WRITING BUSINESS REPORTS LE THI BICH HANH* ABSTRACT This article aims at proposing some useful strategies in enhancing students’ business report writing and investigating their improvement by employing a test for an experimental group and a control group. In addition, the surveys on students’ responses on writing strategies and mistake correction methods offered precious implications for innovating teaching and learning process. Keywords: business report, business English, writing skill; strategies; students’ responses. TÓM TẮT Nâng cao khả năng viết báo cáo kinh doanh của sinh viên ngành tiếng Anh thương mại Bài viết này nhằm nêu lên một số chiến lược hữu ích trong việc nâng cao khả năng viết báo cáo kinh doanh cho sinh viên và nghiên cứu sự tiến bộ của sinh viên thông qua bài kiểm tra dành cho nhóm thử nghiệm và nhóm kiểm soát. Ngoài ra, phần khảo sát về phản ứng của sinh viên đối với các chiến lược viết và cách thức sửa lỗi là những gợi ý quan trọng cho việc nâng cao tiến trình dạy và học. Từ khóa: báo cáo kinh doanh; tiếng Anh thương mại; kĩ năng viết; chiến lược; phản ứng của sinh viên. 1. Introduction Business reports (BR) are a type of assignment in which the writer analyzes a situation and applies business theories to produce a range of suggestions for improvement [8]. According to McCarthy (1979), they are an essential part of doing business and one's ability to be proficient in this area is critical to the ability to pursue commercial success. As a part of English for Specific Purposes, this fundamental skill has been taught widely in Western and Asian countries for business students. Interestingly, the prestigious Wall Street Journal has suggested that 75 per cent of jobs created between 1982 and 2010 require, or will require, report writing

• Giáo dục học
• Business report
• Business English
• Writing skill
• Students’ responses
• Khả năng viết báo cáo kinh doanh
• Tiếng Anh thương mại
• Kĩ năng viết
• Business communication
• Business messages
• Fundamentals of report writing
• Report classification plan
• Report components
• Sample transmittal message
• Business communication design
• Lecture Business communication design
• Business of reports
• Organizing reports
• Informational reports
• Influential business reports
• Purpose statement
• Delivering oral reports
• Business speeches
• busines
• business document
• business ebook
• business specific study
• business research
• Business driven technology
• Lecture Business driven technology
• Technology plug in
• Business plug ins
• Form wizard in access
• Report wizard
• English vocabulary
• Writing strategies
• political economics lecture
• Harvard Business Review On Marketing
• documents in college
• economics books
• business
• the brand report card
• Business mediator
• Business trip
• Economic democracy
• Electronic business
• Government ownership
• Management
• Economics
• Business ethics
• Maintaining goodwill
• Bad news messages
• Convey bad news
• Persuasive requests
• Ethical concerns
• Sales messages
• Winning job campaign
• Traditional print resume
• Print cover message
• Decision makers
• Evaluating websites
• Limiting searches
• Planning the visuals
• Constructing visuals
• Interpreting graphics
• Informal talking
• Voice mail techniques
• Nonverbal communication
• Leveraging technology
• Tools for presenting
• Tools for drafting
• Subject verb agreement
• Pronoun antecedent agreement
• Writing process
• Social networking
• Online writing
• Good news
• Neutral messages
• Preliminary assessment
• Routine inquiries
• Workplace communication
• Communication challenges
• Communicating across cultures
• Cross cultural communication
• Handshakes across cultures
• Precise word
• Avoid discriminatory wording
• Make the reference plural