TAILIEUCHUNG - Lecture Software engineering (7/e): Chapter 25 – Ian Sommerville

Lecture Software engineering - Chapter 25: Managing people. The main contents of this chapter include all of the following: Selecting staff, motivating people, managing groups, the people capability maturity model. | Managing people Managing people working as individuals and in groups Objectives To explain some of the issues involved in selecting and retaining staff To describe factors that influence individual motivation To discuss key issues of team working including composition, cohesiveness and communications To introduce the people capability maturity model (P-CMM) - a framework for enhancing the capabilities of people in an organisation Topics covered Selecting staff Motivating people Managing groups The people capability maturity model People in the process People are an organisation’s most important assets. The tasks of a manager are essentially people-oriented. Unless there is some understanding of people, management will be unsuccessful. Poor people management is an important contributor to project failure. People management factors Consistency Team members should all be treated in a comparable way without favourites or discrimination. Respect Different team members have different skills

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