TAILIEUCHUNG - Lecture Organizational behavior (10/e): Chapter 7 - Robert Kreitner, Angelo Kinicki

Chapter 7 - Social perception and attributions. After reading the material in this chapter, you should be able to: Describe perception in terms of the social information processing model; explain seven managerial implications of social perception; explain according to Kelley’s model, how external and internal causal attributions are formulated;. | Social Perception and Attributions Chapter Seven Learning Objectives Describe perception in terms of the information-processing model. Summarize the key managerial implications of social perception. Discuss the process of stereotype formation. Summarize the managerial challenges and recommendations of sex role, age, racial, ethnic, and disability stereotypes. Learning Objectives (cont.) Describe and contrast the Pygmalion effect, the Galatea effect, and the Golem effect. Discuss how the model of the self-fulfilling prophecy is expected to work. Explain, according to Kelley’s model, how external and internal causal attributions are formulated. Contrast the fundamental attribution bias and the self-serving bias. An Information Processing Model of Perception Perception cognitive process that enables us to interpret and understand our surroundings Perception: An Information-Processing Model Restaurant Schema Stereotypes: .

• Quản trị kinh doanh
• Organizational behavior
• Lecture Organizational behavior
• Individual behavior in organizations
• Organizational processes
• Social perception
• Information processing model
• Organizational behavior theory
• Organizational culture
• Organizational structure
• Leading organizational change
• The unfreezing stage
• Individual behavior
• Organizational context
• Organizational design
• Management in organizations
• Leadership in organizations
• Internal locus
• Outcomes of stress
• Script schemas
• Person schemas
• Job satisfaction
• Emotional intelligence
• Motivation theories
• Needs theory
• Individual motivation
• Performance management cycle
• Formal teams
• Informal groups
• Team performance
• The team building process
• Decision making
• Moral dilemma
• Conflict in organizations
• Negotiation in organizations