TAILIEUCHUNG - Impacts of knowledge creation capabilities on corporate performance in Vietnam today

The empirical evidence reveals a correlation between knowledge creating capabilities and financial performance of SMEs in retailing service, which implies some solutions to KCC in Vietnamese SMEs. | ECONOMIC DEVELOPMENT No. 205, September 2011 IMPACTS OF KNOWLEDGE CREATION CAPABILITIES ON CORPORATE PERFORMANCE IN VIETNAM TODAY by Dr. NGUYEÃN HOAØNG VIEÄT* In response to the effort to evaluate knowledge creating initiatives of organizations, this study introduces the concept of ‘knowledge creating capabilities’ (KCC) that indicates the structural balance of the four knowledge creation modes proposed in the SECI Model by Nonaka & Takeuchi (1995). The relationship of these capabilities with corporate financial performance is explored using two financial indicators of Vietnamese small and medium enterprises (SMEs) from different sectors. The empirical evidence reveals a correlation between knowledge creating capabilities and financial performance of SMEs in retailing service, which implies some solutions to KCC in Vietnamese SMEs. Keywords: knowledge creation, knowledge assets, SECI Model, business performance. 1. Introduction At present, corporate competitiveness depends a lot on ability to create, employ, supply and protect knowledge of enterprises [1], [5]. In a world where markets, products, technologies, rivals, laws and even social institutions have been changing quickly, a continuously innovative strategy based on corporate knowledge is a precondition for establishment of sustainable competitive advantages of enterprises. Strategic vision of this effort requires enterprises to include knowledge resource as prerequisite and vital factors of the business strategy [6]. Enterprises with effective knowledge management can provide their customers with higher added values, reduce personnel cost and overheads, improve their decision-making process, renovate continually, enhance labor productivity, develop new products, beef up flexibility of organizational structure and ensure a quick and effective dissemination of knowledge within the organization [4], [5]. The main motive of an enterprise pursuing knowledge creation in 52 RESEARCHES & DISCUSSIONS general is

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