TAILIEUCHUNG - Lecture Hotel management and operations (5th Edition): Chapter 8.5 - Michael J. O'Fallon, Denney G. Rutherford

This article discusses the landowner’s potential liability for the criminal acts of third parties and describes some crime-abatement actions that can be accomplished through facility design. | As I See It: The Hotel Controller Michael J. Draeger Copyright © 2011 by John Wiley & Sons, Inc. All rights reserved Introduction Usually the controller id the manager with total responsibility of the accounting department. As is the same with all other managerial roles, the controller must have many skills, which are used daily: Administrator – supervise the accounting functions. Copyright © 2011 by John Wiley & Sons, Inc. All rights reserved Introduction Cont. Adviser – provides information and recommendations to every department in the hotel. Technician – must have a foundation in the debits and credits of accounting. Educator – have the responsibility to instruct and train others. Mentor – needs to be involved in the development of people. Copyright © 2011 by John Wiley & Sons, Inc. All rights reserved Introduction Cont. Mentoring and educating can benefit the controller in many ways, maybe most interestingly, his or her personal advancement and compensation. Accounting is a support department, and the rest of the hotel are its “customers.” Copyright © 2011 by John Wiley & Sons, Inc. All rights reserved Introduction Cont. Current emphasis in accounting might now include: Working professionally with all other departments. Meeting deadlines and issuing timely reports. Achieving superior results on internal and external audits. Training operational managers in the financial aspects of their departments. Copyright © 2011 by John Wiley & Sons, Inc. All rights reserved Introduction Cont. Stocking storeroom levels at appropriate par levels. Keeping the accounting offices neat, orderly, and presentable. Being willing to answer questions and assist with problems. Each day bring new challenges and opportunities, and the controller, as part of this, needs to show many facets of the hospitality industry. Copyright © 2011 by John Wiley & Sons, Inc. All rights .

• Du lịch
• Hotel management
• Hotel operations
• Hotel management and operations
• Hotel management system
• Hospitality industry
• Hotel performance
• Hotel organization structure
• Hotel general manager’s job
• Hotel lobby
• Hotel engineering function
• Contemporary hotel catering
• Hotel pricing
• Hotel Sales Organization
• Final year hotel management students
• Hotel Management Graduates
• Human capital requirement
• Multinational hotel companies
• Hotel management institutes
• Yield management
• Revenue management
• Beverage management
• Resort spas
• On line pricing
• Lodging industry
• Resort spas
• Organizational design
• Grooming future hospitality leaders
• General managers