TAILIEUCHUNG - Lecture Organizational behavior (3rd edition): Chapter 11 - Hitt, Colella, Miller

Chapter 11 - Groups and teams. After reading the material in this chapter, you should be able to: Describe the five stages of Tuckman’s theory of group development; contrast roles and norms, and specify four reasons norms are enforced in organizations; describe four attributes of a team player; explain three ways to build trust and three ways to repair trust. | groups and teams See pages 402-435. KNOWLEDGE OBJECTIVES Describe the nature of groups and teams and distinguish among different types of teams. Explain the criteria used to evaluate team effectiveness. Discuss how various aspects of team composition influence team effectiveness. Understand how structural components of teams can influence performance. Explain how various team processes influence team performance. Describe how teams develop over time. Know what organizations can do to encourage and support effective teamwork. Understand the roles of a team leader. ? See page 402. NATURE OF Group Two or more interdependent individuals Influence one another through social interaction Team Two or more people, with work roles that require them to be interdependent Operate within the organization, performing relevant tasks Affect others inside and outside the organization Membership is identifiable to those on or not on the team See page 405. GROUPS Formal Groups members are formally .

• Quản trị kinh doanh
• Organizational behavior
• Lecture Organizational behavior
• Hành vi tổ chức
• Individual processes
• Effective groups
• Group behavior
• Organizational behavior theory
• Organizational culture
• Organizational structure
• Leading organizational change
• The unfreezing stage
• Individual behavior
• Organizational context
• Organizational design
• Management in organizations
• Leadership in organizations
• Internal locus
• Outcomes of stress
• Script schemas
• Person schemas
• Job satisfaction
• Emotional intelligence
• Motivation theories
• Needs theory
• Individual motivation
• Performance management cycle
• Formal teams
• Informal groups
• Team performance
• The team building process
• Decision making
• Moral dilemma
• Conflict in organizations
• Negotiation in organizations