TAILIEUCHUNG - Lecture Management - Chapter 13: Meeting the challenge of diversity

Chapter 13 has been revised and updated to refl ect the most recent thinking on organizational diversity issues. The chapter looks at how diversity is changing the domestic and global workforce and includes a new section on the traditional versus inclusive models for managing diversity. | Meeting the Challenge of Diversity Chapter 13 Meeting the Challenge of Diversity Diversity in the population, the workforce, and the marketplace is a fact of life no manager can afford to ignore Managing diversity today – recruiting, training, valuing, maximizing potential of people Manager’s Challenge: Wal-Mart Gender Disability Sexual orientation Race Ethnicity Education Age Religion Economic level Smart managers value diversity & enforce the value in decisions Topic of Diversity Causes and Consequences Challenges Minorities face Ways Managers Deal with Workplace Diversity Organizational Responses to Value Diversity Other Diversity Issues in Today’s Workplace Meeting the Challenge of Diversity Topics Chapter 13 Valuing Diversity Top managers value diversity Give organization access to broader range of opinions and viewpoints Reflect an increasingly diverse customer base Obtain the best talent in a competitive environment Demonstrate the company’s commitment to doing the .

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• Lecture Management
• Managerial environment
• Valuing diversity
• Workforce diversity
• Global diversity programs
• Leveraging diversity
• Risk management
• Lecture Risk management
• Financial institutions
• Classification of risk
• Benefits of risk management
• Risk management process
• Learning management systems
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• International cash management
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