TAILIEUCHUNG - Lecture Business and industrial communication - Chapter 9: Conflict in the organization

This chapter presents the following content: Communication & conflict, defining conflict, origins, consequences, factors influencing conflict, conflict styles, disputes and negotiation, conflict management & resolution skills. | Conflict in the Organization Chapter 9 (pp. 157-171) Overview Communication & Conflict Defining Conflict Origins Consequences Factors Influencing Conflict Conflict Styles Disputes and Negotiation Conflict Management & Resolution Skills Communication & Conflict Mild “tensions” vs. Incapacitation Understanding conflict is critical to communication success Communication constitutes the essence of conflict in that it undergirds the formation of opposing issues, frames perceptions of the felt conflict, translates emotions and perceptions into conflict behaviors, and sets the stage for future conflicts (Putnam & Poole, 1987) Conflict Defined Two or more interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving that goal (Hocker & Wilmot, 1995) Competition between interdependent parties who perceive that they have incompatible needs, goals, desires, or ideas (Van Slyke, 1999) The interaction of interdependent people who perceive .

• PR - Truyền thông
• Industrial communication
• Business communication
• Lecture Business and industrial communication
• Factors influencing conflict
• Conflict styles
• Subordinate communication
• Communication activities
• Communication technology
• Technology influence
• Organizational communication
• Diverse workforce
• Industrial Communication Solutions
• Communication Solutions
• Industrial ethernet protocols designs
• Protocols designs
• Fieldbus reference designs
• Classical theories of organizations
• Theoretical relevancy
• Humanistic theories of organizations
• Human relations theory
• Systems theory
• Systems framework
• Organizational culture theory
• Critical theory
• Organizational structure
• Communicative organization model
• Organizational challenges
• Realistic recruitment
• Socialization of new members
• Organizational assimilation
• Relational challenges
• Co worker relationships
• Organizational teams
• Organizational small groups
• Sensor Integration
• Robotic Applications
• Laser Scanning
• Industrial Manipulators
• Communication Architecture
• Hirschmann Network Systems
• Industrial networking solutions
• hệ thống mạng
• tài liệu quản trị mạng
• Functional Materials
• Polymer Materials
• CAM Technologies
• Phantasms
• Manufacturing Process
• Low Shock Manipulation
• Data Communication Messages
• Data Transfer Rate
• Functional Description
• Interchange Circuit
• Network Topologies
• Access Control
• Simatic PCS 7 process control system
• Products for automation and drives
• Industry mall
• Process automation
• Organizational culture
• Employee engagement
• Leadership behavior
• The industrial revolution 4 0
• Human resources