TAILIEUCHUNG - Lecture Business and industrial communication - Chapter 2: Classical theories of organizations

This chapter presents the following content: Theoretical relevancy; minimizing misunderstandings; classical theories of organizations: Taylor’s theory of scientific management, Fayol’s administrative theory, Weber’s theory of bureaucracy. | UNIT ONE Theoretical Foundations CHAPTER TWO Classical Theories of Organizations PREVIEW Review Chapter One Theoretical Relevancy Minimizing Misunderstandings Classical Theories of Organizations Taylor’s Theory of Scientific Management Fayol’s Administrative Theory Weber’s Theory of Bureaucracy Organizational Communication Foundations REVIEW “ the process of creating, exchanging, interpreting (correctly or incorrectly), and storing oral, nonverbal, and written messages within (and across the boundaries of) a system of interrelated and interdependent people working to accomplish common tasks and goals within an organization.” MESSAGE-CENTERED DEFINITION Assumptions and Features Communication is central to the existence of the organization Organizational communication is a complex process (creating, exchanging, interpreting, and storing messages) Misunderstandings occur Misunderstandings “Instances in which people who are communicating don’t share meanings as well as situations in which

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