TAILIEUCHUNG - Lecture Communication skill: Chapter 10 - Tracey Bretag, Joanna Crossman, Sarbari Bordia

Effective employee communication depends on the establishment of a positive organizational culture, through clear communication policies, programs, and assistance with organizational change. Employee communication will help employees become well-informed about their organizations and encourage them to express their views to management. The topics discussed in this chapter are employment communication. On completion of this chapter students will know how to prepare a résumé, write a cover letter, prepare for an interview. | Chapter 10 Employment communication Learning objectives On completion of this chapter students will know how to: prepare a résumé write a cover letter prepare for an interview. Personal résumé The personal résumé is also referred to as: a curriculum vitae (CV) a personal profile a personal information sheet a personal inventory biodata. Personal résumé (cont.) Bishop-Firth (2004, p. 39) recommends keeping your résumé to two pages, highlighting only relevant information. The aim of a résumé is not to document your life story but to get an interview. Employers often only skim read résumés when making their initial selections so ensure that the layout and headings make the document easy to read quickly and to find the relevant information. Personal résumé (cont.) There are five main headings to a résumé: Heading Education Work experience Extracurricular activities Referees Heading The heading includes: your name home address telephone numbers email address. .

• Kỹ năng giao tiếp
• Communication skill
• Lecture Communication skill
• Academic communication
• Professional communication
• Kỹ năng giao tiếp
• Employment communication
• Intercultural communication
• Effective reading
• Methods of note taking
• Essay writing
• Academic conventions
• Improving your writing
• Writing genres
• Report writing
• Business document writing
• Oral presentation skills
• Kỹ năng mềm
• soft skill
• quản lý thời gian
• kỹ năng làm việc nhóm
• TeamWork Skill
• Time Managerment Skill