TAILIEUCHUNG - Lecture Business: A changing world - Chapter 11: Managing human resources

The objectives of this chapter: Define human resources management and explain its significance; summarize the processes of recruiting and selecting human resources for a company; discuss how workers are trained and their performance appraised; identify the types of turnover companies may experience, and explain why turnover is an important issue;. | Chapter Eleven Managing Human Resources 11-1 Source: Katherine Mieszkowski, “Don’t Wanna Be You (Temp) Slave!,” Fast Company, September 1998, p. 40. Temporary Staffing. Is a $50 billion a year business Sends more than million people to work each day as temps Is used by one in five corporations for at least 10% of its workforce Processes of Job Analysis Job analysis The determination through observation and study, of pertinent information about a job, including specific tasks and necessary abilities, knowledge, and skills. Job description The formal, written description of a specific job, such as the job title, tasks to be performed, physical and mental skills required, duties, and responsibilities. Job specification The written description of the qualifications necessary for a specific job, such as education, experience, personal characteristics, and physical characteristics. 11-2 Recruiting New Employees 11-3 Recruiting Pool External Sources Internal Sources Current Employees .

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