TAILIEUCHUNG - Lecture Medical assisting: Administrative and clinical competencies (2/e) - Chapter 12

Chapter 12 - Scheduling appointments and maintaining the physician’s schedule. In this chapter you will learn to identify the different types of scheduling systems, how each is used, and which type of practice each system would work best in. You will also learn how to handle many types of scheduling situations within the office, including patient appointments, emergencies, pharmaceutical representatives, and the scheduling of outside appointments with other medical facilities. | PowerPoint® to accompany Second Edition Chapter 12 Copyright © The McGraw-Hill Companies, Inc. Permission required for reproduction or display. Chapter 12 Medical Assisting Chapter 12 Ramutkowski • Booth • Pugh • Thompson • Whicker Objectives 12-1 Explain the importance of the appointment book in maintaining the schedule in the medical office. 12-2 Identify common scheduling abbreviations. 12-3 Identify and describe different types of appointment scheduling systems. 12-4 Discuss ways to arrange appointments for patients. 12-5 Explain how to handle special scheduling situations. Scheduling Appointments and Maintaining the Physician’s Schedule Objectives (cont.) 12-6 Explain how to handle no-show and late patients with proper documentation. 12-7 Describe how to schedule appointments that are outside the medical office. 12-8 Discuss ways to keep an accurate and efficient physician schedule. Scheduling Appointments and Maintaining the Physician’s Schedule The Appointment .

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• Medical assisting
• Lecture Medical assisting
• Clinical competencies
• Administrative competencies
• Scheduling appointments
• Maintaining the physician’s schedule
• Clinical procedures
• Administrative medical assisting
• Clinical medical assisting
• Medical assisting profession
• Medical assistant credentials
• Administrative practices
• Clinical practices
• Medical assisting practice
• Responsibilities of the medical assistant
• Medical assisting organizations
• Medical assisting externships
• Externship scenarios
• Assisting in geriatrics
• Geriatric patients
• Medical office
• Accounting for the medical office
• Assisting in pediatrics
• Pediatric patient care
• Medical coding
• Diagnosis codes
• Minor surgery
• Medical asepsis
• Medical specialties
• Nursing careers
• Medical law
• Physician rights
• Externship process
• Expectations of externship candidates
• Insurance terminology
• Managed care plans
• Standard payment procedures
• Accepting payment
• Body organization
• Anatomical terminology
• Integumentary system
• Structure of skin
• Skeletal system
• Bone structure
• Skeletal muscles
• Muscular system
• Cardiovascular system
• Structures of the heart
• respiratory system
• Paranasal sinuses
• Nervous system
• Neuron structure
• Urinary system
• Renal sinus
• Reproductive system
• Male reproductive system
• Female reproductive system