TAILIEUCHUNG - Lecture Management accounting: An Australian perspective: Chapter 6 - Kim Langfield-Smith

Lecture Management accounting: An Australian perspective - Chapter 6 introduce the service costing. After studying this chapter you will be able to understand what are service organisations? Cost classifications in service organisations. | Chapter 6 Service Costing Service organisations organisations that deliver help, utility or care, providing an experience, information or other intellectual content where the majority of the value is intangible rather than residing in any physical products Service vs. manufacturing businesses Most services are intangible Service outputs are often heterogeneous Services are often consumed as they are produced Services are perishable and cannot be stored Other aspects of services Retailers and wholesalers are part of the service sector Different characteristics to most service firms Provide tangible goods as well as services Services are produced outside the service sector Most manufacturing firms provide a service component to their product Upstream and downstream parts of the value chain may produce services Cost classifications in service firms The value chain in service firms continued The value chain in service firms Upstream activities and costs Only large .

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• Managing resources
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• Cost classifications
• The value chain
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