TAILIEUCHUNG - oxford handbook of commercial correspondence phần 4

Tham khảo tài liệu 'oxford handbook of commercial correspondence phần 4', ngoại ngữ, ngữ pháp tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 6. Payment HOMEMAKERS Ltd. 54-59 Riverside Cardiff CF1 1JW Telephone 0222 49721 Telex 38217 Registered No. Cl35162 R. Hughes Son Ltd. 20 November 19 21 Mead Road Swansea Glamorgan 3ST 1DR Dear Mr Hughes I am writing to ask why you have not settled our invoice No. H931 for a copy of which is enclosed. I know that since we began trading you have cleared your accounts regularly on the due dates. That is why I wondered if any problems have arisen which I might be able to help you with. Please let me know if I can be of assistance. Yours sincerely 85 First request Below is an example of a first request. See and for other examples of correspondence between these two firms. 86 6. Payment Reply to first request You will see from Mr Hughes reply to Mr Cliff s letter that the invoice had been paid not by cheque which was Mr Hughes usual method of payment but by credit transfer. If Mr Cliff had looked at his bank statement he would have seen that the money had been credited. On the other hand if Mr Hughes wanted to change his method of payment he should have informed his supplier as banks may not always advise credit transfers. This is a good example of why you should not assume a reason for your customer not paying an account. There is a further example on and . R. Hughes Son Ltd. 21 Mead Road Swansea Glamorgan 3ST 1DR Telephone Swansea 58441 VAT No. 215 2261 30 Telex 881821 Mr R. Cliff 24th November 19 Homemakers Ltd. 54-59 Riverside Cardiff CF1 1JW Dear Mr Cliff I was surprised to receive your letter of the 20th November in which you said you had not received payment for invoice No. H931. I instructed my bank The Welsh Co-operative Bank Swansea to credit your account in Barnley s Bank Cardiff with the some time ago. As my bank statement showed the money had been debited to my account I assumed that it had been credited to your account as well. It is possible that your bank has not advised you yet. Could you please .

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