TAILIEUCHUNG - IOD A DIRECTOR'S POCKET BOOK: CREDIT MANAGEMENT

Tax credits are worked out on a yearly basis, in line with the tax year (6 April –5 April). Your tax credit award is initially based on your income from the previous tax year. At the end of the year, once all the information about your income and circumstances is available, HMRC will compare your tax credit entitlement with what they have paid you. If HMRC think they have paid you more than you are entitled to, this is called an overpayment, and they will expect you to pay it back - although they may not ask you to pay back all of it | CREDIT. _ MANAGEMENT How to improve cashflow and make your business more robust atradius managing risk enabling trade A DIRECTOR S POCKET BOOK I CREDIT MANAGEMENT How to improve cashflow and make your business more robust Insight begins here Group Editor Associate Editor Sub Editor Designer Production Manager Chief Operating Officer Director General Richard Cree Sarah Hanson Robert Sly Martin Lee Lisa Robertson Andrew Main Wilson Miles Templeman Published for the Institute of Directors and Atradius Group by Director Publications Ltd 116 Pall Mall London SW1Y 5ED 020 7766 8950 The Institute of Directors Atradius and Director Publications Ltd accept no responsibility for the views expressed by contributors to this publication. Readers should consult their advisers before acting on any issue raised. Copyright June 2009 Printed in Great Britain 1 ABOUTTHE SPONSOR Atradius Atradius is in the knowledge business. With total revenues of approximately our products and services contribute to the growth of companies throughout the world. Why Because our customers recognise the benefits we can bring them. From the insight of our political and economic analysts to our expert army of underwriters who know the ins and outs of more than 52 million companies worldwide we know what s happening first. We use this knowledge to help our customers know where and with whom it s safe to trade. Daily we provide around 22 000 trade-credit-limit decisions to help steer them through trade-credit risk. And because we are involved from start to finish offering not only world-class management of trade-credit risks but an integrated global collections service they can be confident they are going to get paid whatever the circumstances. We support UK plc by helping thousands of British companies manage their trade-credit risks every single day from our eight local offices around the UK and Ireland. For more information visit Contents Foreword

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