TAILIEUCHUNG - A practical guide to needs assessment

Needs assessment is an important step in the performance improvement business. It precedes the design and development of any human resource development (HRD) or human performance technology (HPT) initiative. Needs assessment is a process for examining and framing peoplerelated problems and performance improvement opportunities. It might be initiated in response to a problem or opportunity, or it might be used in ongoing learning or performance improvement efforts. Needs assessment can focus on one or more individuals, on people within units or teams, on people across job functions, or even on an entire organization. It can also focus on the people-related. | Pfeiffer Essential resources for training and HR professionals CD-ROM INCLUDED a practical guide to needs assessment Kavita Gupta updated and expanded by Catherine M. Sleezer and Darlene F. Russ-Eft About This Book Why is this topic important Most experts agree that human learning training and performance-improvement initiatives should begin with a needs assessment that examines the relevant people-related problems and performance improvement opportunities. Human resource development and performance improvement practitioners rely on a needs assessment to develop and implement practical solutions for individuals work groups organizations communities and nations. What can you achieve with this book This how-to handbook is perfect for anyone who seeks a systematic approach to assessing needs including those who are responsible for introducing a training or development program assessing the development needs of a workforce improving individual group organization or interorganization performance in the workplace or providing community national and international development interventions. You will read about real-life cases and tips and about needs assessment thought leaders and their ideas and models. You will also get a treasury of tools including worksheets ready-to-use forms and templates for planning a course of action. The accompanying CD-ROM which is packed with job aids will allow you to customize the tools for your own use. How is this book organized Part One begins with a bird s-eye view of needs assessment. Use the information on what needs assessment is on the well-known models and theories of needs assessment and on the how-tos of data collection and analysis to frame your needs assessment and to enhance your credibility with stakeholders and clients. Part Two describes four approaches to needs assessment that can contribute greatly to success. A chapter describes each approach including when to use the approach and its benefits drawbacks and critical .

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